I'm a complete noob on computers, likely won't understand any tech related comments but here we go ^_^:
[Background]
I chose the parts on pcspecialist.com; my first time picking the parts for a computer. It is supposed to be a mid-range budget gaming PC. Ever since I got it, and for a year now, it randomly freezes.
[Details of freezing]
The screen/current image freezes, sound cuts, mouse is frozen, etc etc. I have to hold down the power-button to restart. This is very random and unpredictable. It can happen while watching a movie/stream; while gaming; while on Wordpad. It can happen after under an hour of having the computer on, but usually freezes after a longer session. It happens roughly every day; but has had periods of not freezing for weeks. At most, it has frozen 3 times in one day.
[Specs] not sure what is relevant to post, please forgive me here x_x. I'll just post everything I can find in the control panel/device manager!):
Processor: Intel(R) Core(TM) ie-3240 CPU @ 3.40GHz 3.40GHz
Installed memory: 8.00GB
System type: 64-bit operating system
Disk drives: ST500DM002-1BD142 ATA device
Display adapters: AMD Radeon HD 7700 Series
Monitors: Generic PnP monitor
Network adapters: Realtek PCIe GBE
Not sure how to find my power supply/fans etc. The site made sure that the power is right etc and then they built it. I have 2 fans and a very ventilated shell (I think >_>)
Sorry about being so noob, but this is getting really frustating now >< It's ruining many experiences and opportunities since I have to account for random crashing then a ~5minute reboot+programme restarts etc
If any information is needed feel free to ask and I'll try google and supply it! :3
PS: I tried to search the forums for other answers... but not sure I've saw the same issue. I find it quite odd that I've had this problem ever since purchase.
I would be ever so grateful if someone were able to help me
[Background]
I chose the parts on pcspecialist.com; my first time picking the parts for a computer. It is supposed to be a mid-range budget gaming PC. Ever since I got it, and for a year now, it randomly freezes.
[Details of freezing]
The screen/current image freezes, sound cuts, mouse is frozen, etc etc. I have to hold down the power-button to restart. This is very random and unpredictable. It can happen while watching a movie/stream; while gaming; while on Wordpad. It can happen after under an hour of having the computer on, but usually freezes after a longer session. It happens roughly every day; but has had periods of not freezing for weeks. At most, it has frozen 3 times in one day.
[Specs] not sure what is relevant to post, please forgive me here x_x. I'll just post everything I can find in the control panel/device manager!):
Processor: Intel(R) Core(TM) ie-3240 CPU @ 3.40GHz 3.40GHz
Installed memory: 8.00GB
System type: 64-bit operating system
Disk drives: ST500DM002-1BD142 ATA device
Display adapters: AMD Radeon HD 7700 Series
Monitors: Generic PnP monitor
Network adapters: Realtek PCIe GBE
Not sure how to find my power supply/fans etc. The site made sure that the power is right etc and then they built it. I have 2 fans and a very ventilated shell (I think >_>)
Sorry about being so noob, but this is getting really frustating now >< It's ruining many experiences and opportunities since I have to account for random crashing then a ~5minute reboot+programme restarts etc
If any information is needed feel free to ask and I'll try google and supply it! :3
PS: I tried to search the forums for other answers... but not sure I've saw the same issue. I find it quite odd that I've had this problem ever since purchase.
I would be ever so grateful if someone were able to help me