'Dragon Age Inqusition' is Unplayable! - Bizarre low frame rates and 100% CPU/RAM use - Please help!

nebulasurfer

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I've been patiently waiting for 'Inquisition' to be released for such a long time now. I don’t think I’ve ever been as excited for a release. Yet after a disastrous time trying to sync Keep with my save games and a non-functional billing system on Origin, I still managed to finally pre-order the game and get Keep working. But that wasn’t the end of it. For the last two or three hours I have been trying to no avail to reach a playable state in ‘Inquisition’.



This is nothing short of bizarre. My computer meets the recommended requirements with ease and has never had such major issues running a game in its lifetime. My computer makes use of an AMD 6300 running at stock speeds and two overclocked AMD 7850s and 8GB of 1600Mhz RAM. In other demanding games such as ‘The Witcher II’, this set up runs with frame rates of 60 or higher consistently on medium to high settings and runs benchmarks such as 3DMark that compete with and often beat the same set ups on the leader boards. Yet for no apparent reason everything goes to hell when I try and run ‘Inquisition’. Admittedly ‘Inquisition’ is now the most demanding game I own in terms of recommended requirements, but there is absolutely no reason why it’s running so poorly on my computer. Even when the game boots the graphs in Task Manager rocket to levels I’ve never even seen before. CPU usage launches to 100% on all six cores and RAM usage goes to about 7.8GB. I’ve literally never seen so much RAM used at the one time. And that’s not even launching from the in game menu, that’s just booting the game itself. Besides the game massively draining the system, there are a multitude of audio glitches in the menu as the game loads, with the soundtrack skipping like a scratched CD, awkwardly replaying sections and at times cutting out entirely. I end up with a loading screen that lasts anywhere between two and three minutes with even the little inquisition symbol in the bottom right lagging.



That’s not even when the game actually gets in full swing. Throughout the introductory cutscene where my character is being interrogated, the game slows to nothing short of a picture slideshow that continues throughout the entire scene. Once I’m able to move around things don’t get much better either, with obvious lag and massive frame rate drops that go from about twenty to ten and below. This was on the recommended settings for my computer set by the game itself, which were essentially ‘high’ settings for pretty much everything. Even bumping the game down to ‘medium’ proved useless and only in low was the game actually playable, but even then the frame rate was so bizarrely low that it was completely noticeable. I tired looking up solutions on the internet and implemented the force 60+ frame rate in cutscenes fix, which didn’t improve the cutscenes at all, let alone the rest of the game. I disabled the Origin overlay and even tried playing offline to no avail either. I updated my AMD drivers to the very latest beta drivers that supposedly boost performance for ‘Inquisition’, and admittedly this did help considerably. But the frame rates are clearly still below sixty on AMD Raptr’s suggested settings for my computer. These settings are in fact even lower than the game’s own suggested settings, with Raptr utilising some ‘high’, ‘some’ ‘medium’ and even some ‘low’ settings.



To me this simply doesn’t make any sense. This scenario would be understandable if my specifications didn’t meet the minimum requirements, but for a computer that meets the recommended settings and partially exceeds them there are no excuses. I understand that I’m not going to play the game in ‘ultra’ or maybe even ‘high’ considering the rapid advance of computer technology, but my computer should have no trouble at all playing the game at ‘medium’ at the very least. Yet even on ‘medium’ settings the game is unplayable and unwatchable in both cutscenes and gameplay. Considering ‘The Witcher II’, a pretty demanding game to run even now, and modern benchmarks run on this computer with absolutely no problems whatsoever this situation is nothing short of bizarre.



Is this an issue on my end or is there something dreadfully wrong with the game itself? I’ve read quite a few people’s forum posts complaining of frame rate drops during cutscenes, but nobody seems to be having such major issues. I really would like to play the game as soon as possible, but I’m simply not going to settle for playing the game on the lowest settings possible and with ridiculously low frame rates when my computer should easily be able to run this game smoothly on much higher settings without any issues. Before I start blaming Bioware for anything, could somebody please help me out with this in case there is in fact something curious going on with my computer? If not there’s an extremely serious issue here that is literally making the game unplayable, perhaps for quite a number of players out there.



AMD FX 6300 CPU

8192MB Corsair Vengeance RAM

2x Gigabyte ATI AMD 7850 2GB GPU

Asus M5A99X EVO R2
 
Solution
my 8 core fx hits 60-80% cpu utilization on all 8 cores when playing this game clocked at 4.7ghz... doing the math... 33% more cores and 35% faster clock speed would indicate if i were on a 6 core fx at stock speeds, i would spike to 100% cpu utilization as well nearly fully time.

i do not see the ram usage though, currently the game is chewing up 2.5GB of system ram and 1.5-2.0GB of video ram...

I'm using mantle (mantle decreased the cpu load, with dx11 i was getting 100% cpu load), all my settings are on high, except for textures and meshes which are ultra, and AA is turned off (the game looks great without it)

try turning off all the post processing and AA settings, make sure you're using mantle, not dx11, and see how the game...

nvalhalla

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Have you tried to disable one GPU? This is a new game. There will likely be a patch within a few days to address launch issues.

This is what you get for buying a game on launch. I always wait for a few patches for this exact reason.
 
Changed..

Hard to say for now, but it sounds like a software glitch since your CPU and Memory are getting maxed. Since other things work well it's likely the game or the launcher.

You can try doing a REBUILD of the game.

I'd say all your problems have to do with something in the code looping and using up all your CPU resources. If rebuilding doesn't help wait a few days for more info.

Other:
I see it supports Mantle and DX11? May want to try both just in case though I'd expect Mantle to be more buggy. Probably not your issue, though I recommend using Mantle if it runs well since it does increase the frame rate especially on FX CPU's that are weaker per thread.
 
Well, my 2600k/770 GTX (OC'd, 2GB Version) run OKish on the High default. So either the game is VERY sensitive to IPC (which would hurt AMD chips), or there's a driver bug. I'd recommend disabling Crossfire and see if the problem goes away; sounds like a Day 1 Crossfire bug to me.

That being said, based on my very limited tested, 2GB GPUs are going to struggle with higher settings. I'm reasonably sure my 2600k isn't a bottleneck, which means an OC'd 770 GTX can barely handle the "high" settings default. So I'd imagine a FX-6300/7850 (2GB) would be a little bit below that. 2x cards should be plenty, if crossfire is working though.
 
my 8 core fx hits 60-80% cpu utilization on all 8 cores when playing this game clocked at 4.7ghz... doing the math... 33% more cores and 35% faster clock speed would indicate if i were on a 6 core fx at stock speeds, i would spike to 100% cpu utilization as well nearly fully time.

i do not see the ram usage though, currently the game is chewing up 2.5GB of system ram and 1.5-2.0GB of video ram...

I'm using mantle (mantle decreased the cpu load, with dx11 i was getting 100% cpu load), all my settings are on high, except for textures and meshes which are ultra, and AA is turned off (the game looks great without it)

try turning off all the post processing and AA settings, make sure you're using mantle, not dx11, and see how the game treats you. are you on win7 or 8? (i'm on win7, don't know how the game will trat you in win8). you can try overclocking your cpu as well if those don't help.



-worst case scenario i've seen the game in low settings with medium textures and high mesh (all post processing and AA off), it looks pretty good and probably would be rather easy on your system (i tried it when i was searching for a way to get cutscenes to play at 60fps, then i learned that they were capped at 30 by the game). whatever you do make sure the mesh settings are at high, any lower and the hair looks like a shinny plastic cap.
 
Solution
^^ That would indicate that even though the game scales well across cores, the overall weaker cores on the 6300 are likely causing a bottleneck. I'll look at my 2600k utilization (with and without HTT on) tonight and see if I'm right. I'm betting the 6300 is simply too weak to handle anything above medium-ish settings.
 

ms5555

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I disagree with thinking his cpu is a bottleneck, something has to be off with the software. Look at this thread from bioware forums. Based on pre-release benchmarks from a german pc magazine an FX 6300 should be able to run on ultra settings. It could be an SLI issue but why would that spike your ram and cpu? Doesn't make a lot of sense, my guess is you need to wait for a patch.

http://forum.bioware.com/topic/519911-official-dragon-age-inquisition-pc-performance-thread-please-see-op/
 

mess0002

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I'm having the same problem. I'm running a HD Radeon 5970, which is a bit old these days but should still do the job easily. I've just gone from running Shadow of Mordor on high to barely being able to walk an inch in Dragon Age: Inquisition on medium. My CPU and RAM are not maxing out, but they're getting pretty high.

I just uninstalled and reinstalled all drivers. I'd like to try Mantle but it's not available as an option for me, I'm guessing the card doesn't support it. Can anyone confirm that swapping to Mantle doesn't help? Are we at the point of blaming Bioware?

Was so excited for this game and I can't play it at all.
 
I actually found recently that the game runs better for me at higher settings then it does at lower settings; making me think there is a bug in the textures at lower setting levels. since you have an AMD gpu try downloading the amd gaming evolved app and use the recommended settings it has for your system. might be an improvement.
 

mess0002

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Hmm the gaming evolved app set most of my graphics settings to high or ultra but that caused so much lag upon loading the save game that the window eventually just closed without any warnings or errors.
 
Some benchmarks are starting to come out; 2GB Video cards get CRUSHED at Ultra settings, as I expected. Even the 970 GTX struggles to maintain >60 FPS on Ultra, and that's only at 1080p. My 770GTX/2600k can handle the High preset without issue, but dies on Ultra. I'm suspecting MSAA might also kill performance, I'll test later.
 

feelingtheblanks

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I can safely say that this is not an issue on your end.

Especially about the memory usage. The game has a shameless memory leak like never seen before.

I have 16 gigs of ram (i7 4770 and radeon 7870). And especially after I spend some time with crafting, inventory and character skills the memory usage jumping up to 15gb and then the game becomes unplayable, starts stutter like there's no tomorrow. Even exiting the game won't solve the problem unless I reboot. Never seen such a thing before and not having this particular problem with any other game atm.

Otherwise everything seems fine. I don't seem to have a problem with frame rates or something but that memory usage is reaaaaly strange and annoying. And it's probably something about those character sheets and inventory UI. Since without messing with them ram usage stays in 2,5-3gb ram for the whole system for hours and the game runs smooth like a baby butt.
 

john181818

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I agree with Feelingtheblanks. I have 32 GB of RAM since I do intense photo editing on occasion and my system has problems after eight hours or so of playing. There is a memory leak somewhere and no one is immune, some can just wait longer for the reboot.
 

s1l3ntshadowz

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Figured I'd add to this. I'm having the same issues as the OP pretty much. My 3770k @4.5 is being ran up to 100% on just the loading screen alone and the in game benchmarks, cutscenes & gameplay are just immensely laggy...like 16 fps laggy. I also have Crossfire enabled with 2 R9 290's and to my knowledge I should be able to blow through this. Definitely software related in my opinion, I'm going to try disabling Crossfire and see if that fixes the lag at all. Also has anyone found a fix for this?
 

feelingtheblanks

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The game has a very serious memory leak issue and it's weird that still not a single patch released so far. I guess they are busy counting the greens and celebrating the game of the year award.

Did you check your system ram usage? If the game becomes immensely choppy then it's probably it's eating up all your system memory. It's been a while since my last memory leak incident though but when it happens it eats up all of my 16 gigs of ram. And people reporting it's even get to 32 gb level. Very similar that lots of people had after BF4 release. So it's probably the clunky frostbite engine and we need a decent patch.
 

s1l3ntshadowz

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My RAM is absolutely fine, never even reached 6gb RAM used but that was only for the duration of the benchmark. Also I would like to report that disabling Crossfire in the CCC has solved my lag issues. I am now able to obtain 80 FPS in benchmark on high settings with only 1 290. Also this has cut my CPU usage on loading by 40% and I now have pretty good CPU usage too.
 

Hadius

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Just wanted to second the OP's experience with regards to the CPU.

I'm using the lowest possible settings. I have a 2.8 GHz triple-core CPU, which isn't a lot of cores but still should be plenty for low-everything graphics.

All three CPUs are pegged to 100% as soon as I open Dragon Age Inquisitions.

The RAM might be a problem too... if the game ever gets that far. Up to the title screen the RAM is ok, but I haven't gone past the title screen. I've tried using the lowest settings and reducing the resolution significantly. The settings had no effect whatsoever in either direction (neither better nor worse), and the graphics card's temperature looks ok in the Catalyst Control Center, and other games play fine, which makes it seem to me like it's not the GPU. (I'm using an AMD HD 6800.)

Hoping to come across the solution to this somewhere...
 


i'm pretty sure bioware specifically stated that you needed a quad core AMD OR Intel on the box at min. This game wont even boot on dual cored cpus. It's definitely a heavily threaded game.

as for cpu utilization during boot, this game pegs my 8 core to 100% utilization when booting, i'd be surprised if there is a cpu out there it doesn't redline when booting. during game play cpu utilization is much lower... closer to 40-60%... which means a heavily overclocked amd 4 core should manage without too much problem.

all my settings are ultra+ a few things a little lower (like AA)
 

Hadius

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Hm, thanks for pointing that out. My graphics setting are as low they go, by the way, with a 720 resolution.

An AMD quad core CPU @ 2.5 GHz is at best - that is, assuming 100% parallelism - 20% faster than a triple core 2.8 GHz. What seems more like a bug to me than a matter of specs is that such a small difference makes the menu screen completely unusable.



 


still, this game simply doesn't boot on high clocked dual core intels. the number of cores matter, this is a 4 threaded game. if you don't have the cores it simply won't load. modern haswell i3s (2c/4t) clocked at 3.6 ghz can't get this game to boot. the min requirements specifically state "quad core" amd or intel. it doesn't say 3 core phenom II, or 2 core with hyperthreading i3.

I'm sorry you can't get the game to load :\ have you tried unlocking that 3 core phenomII into a quad core. a number of them could unlock that extra core.
 

Hadius

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cool, thanks for the emphasis. i don't understand how the parallelism matters more than the CPU's overall power (you can run many more than 4 threads on one core), but i don't have to :p

guess i'll replace my CPU. or perhaps just get a new rig... it's been 4 years
 

mclightning88

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Glad to see I'm not the only one with major issues with Inquistion. I really hate the Frostbite 3 Engine right now. Ever since the release of BF4 there have been crazy memory leaks. I just purchased a 750Ti to play this game, and I get really bad suttering, screen flickering, and other stuff. BF4 runs 45+ fps and NFS:Rivals runs at the limit of 30fps flawlessly. I just hope Mirror's Edge 2 and Mass Effect 4--two games that will be using FB3--will not have these memory leaks and other major issues.
 
i'm pretty sure bioware specifically stated that you needed a quad core AMD OR Intel on the box at min. This game wont even boot on dual cored cpus. It's definitely a heavily threaded game.

Technically, the game runs fine on 2 cores. I tested on my 2600k, non-OCd, with all cores disabled via task manager except cores 0 and 2, which should give performance roughly equal to the i3 2320. Low-medium settings, but certainly playable. It "looks" like an artificial requirement.

I'm actually looking through the disassembly in my spare time to figure out what EA did to cause the game to outright fail to boot (Core count check during Init, forcing a thread to a specific core, etc), which would be really simple to fix (unofficially, of course). But near as I can tell, gameplay wise, the game runs FINE on two cores.