Vertical lines on screen,BSODs,screen goes blank.May be the reason my semi-dead dvd writer?

MichaelKnight

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Nov 15, 2014
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I am not sure if my post is in the right section of the forum,but here it is:

Sometimes I see images like many squares,vertical lines on screen,and sometimes screen goes blank although computer continue running,sometimes there is BSOD.I sometimes see vertical lines even on password screen(my computer's Bios is adjusted to ask password when I start computer)

I think it is related to my graphics card,I think it got corrupt.But,my question is, may the problem be related to my semi-dead dvd-writer?My dvd-writer sometimes can't read dvds and if there is a cd/dvd inside it when I restart the computer,just before starting Windows sometimes it gives this error"A drive read error occured".Then I take the cd/dvd from dvd-writer,restart the computer,and no error message appears.

Can a semi-dead dvd writer cause display problems and system hangs,BOSDs?
 
Solution
I don't know what model processor or video card you have. If in fact cpu core temps are hitting 90c, that's not good at all. It may be shutting down as a thermal failsafe. Are you using the stock cpu cooler or an aftermarket? I would try removing the heatsink, cleaning the heatsink base completely with a soft cloth and some alcohol.

Gently wipe the cpu slowly with a static free cloth and a little alcohol (barely damp, not wet) to clean the thermal paste off of it. Either use an anti static wrist strap or keep your hand in constant contact with the metal of the computer case, you don't want to create static shock on the cpu.

Use a high quality thermal paste like arctic silver and place just a small line in the center about the size...
Well you shouldnt put a dvd in when you restart it can take it longer to boot into windows.

Programs if they add entries to the registry can stuff up cds and dvds. And will stop them from working. Look in device manager under the dvd's properties.

If you can still get into windows. Does it say error code 19??

Upload the dmp files somewhere like onedrive then post the link (if you can get into windows)

 
I doubt the two are related (dvd and screen issues) unless it's a glitchy power supply or faulty motherboard. I'd look toward the graphics card. Have you overclocked anything? I had similar display issues several years back, it was a faulty graphics card. The power supply if not supplying enough power and clean/stable power can cause issues with everything. When attempting to warranty my graphics card, that was the first thing they suggested was at fault (although I'd just upgraded from an antec psu that came with the case to a 650w seasonic. I knew it wasn't the psu). Once I got a replacement graphics card all was well.

Maybe also check your graphics card cooling fan(s) to make sure it's working. If not, overheating is causing your video issues most likely.

Drive read error occurred messages are typically related to the hard drive unless there's a non system disc in the dvd drive and the dvd drive has boot priority over the hdd in the boot sequence. I'd almost start suspecting something more system wide like power supply or motherboard issues if multiple components are having issues - dvd drive, hard drive (if that's the read error at boot up), graphics..
 

MichaelKnight

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Nov 15, 2014
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Thanks for your answers.

Two memory dumps:

Dump file 1:
http://

Dump file 2:
http://

And lastly here is the BSOD screen:
http://d01.megashares.com/dl/3dIW3ja/bluescreen.jpg


Password for files: 9x9x9x9x

Although SOMETIMES my computer can run for several hours if I am on desktop,if I play a game,it can stand for upto 30 minutes.But also note that, sometimes even when I run the computer for first time in the day, it may have vertical lines on Bios screen and Windows.Sometimes screen goes blank and on the monitor"No video input" error, then screen comes again and it says that graphics driver stopped responding and that it has receovered.

synphul,I haven't overclocked anything. Actually my cpu seems running hot, sometimes each core's temperature level seems over 90 C. But even when sometimes I run the computer for first time in the day,when I see that temperature level of cpu is 40C in Bios, I can still see have vertical lines on Bios screen and if I continue then I see BSOD of Windows with vertical lines and flickering.

synphul wrote:
Drive read error occurred messages are typically related to the hard drive unless there's a non system disc in the dvd drive and the dvd drive has boot priority over the hdd in the boot sequence.

Actually,like you said,the dvd drive has boot priority over the hdd.I have two dvd-writers and one of them is 6 years old,it is the one which has reading problems.
 
I don't know what model processor or video card you have. If in fact cpu core temps are hitting 90c, that's not good at all. It may be shutting down as a thermal failsafe. Are you using the stock cpu cooler or an aftermarket? I would try removing the heatsink, cleaning the heatsink base completely with a soft cloth and some alcohol.

Gently wipe the cpu slowly with a static free cloth and a little alcohol (barely damp, not wet) to clean the thermal paste off of it. Either use an anti static wrist strap or keep your hand in constant contact with the metal of the computer case, you don't want to create static shock on the cpu.

Use a high quality thermal paste like arctic silver and place just a small line in the center about the size of a grain of rice. Optionally you could create a small 'x' using thin lines in the center of the processor's lid (exposed flat cpu surface that mates with the cooler). Re install the heatsink and see if that doesn't help your temperatures. Even if it doesn't fix your vertical lines issue, it will prevent other major problems.

There could still be an issue with your graphics card. It sounds like there may be multiple things cause you stability issues at this point and gaming tends to stress the cpu and graphics card both - and will quickly reveal any stability issues. If you're getting errors related to your graphics driver(s), see if there's an updated driver for your video card and install them. Many times they contain fixes for a number of issues.

From looking at your dmp files, one of the bsod's happened due to the graphics card driver and could be due to faulty drivers while others have found upgrading to a better quality power supply fixed their issues.

Another of the issues from your dmp file also relates to the drivers. Apparently sometimes microsoft updates can overwrite your graphics driver with an older version and cause mismatched drivers. Best fix is to remove all video drivers and reinstall fresh/current drivers for your graphics card.

Here is a link to a potential fix for the watchdog.sys bsod you're experiencing. Thought it best to share the link since it's pretty lengthy. http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/microsoft/msdn-disc-2428-8/watchdog-sys/
 
Solution