MSI z87-G45 gskill 2x8 ram compatibility

MegaMech

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Nov 22, 2014
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Hello I'm helping my friend build a gaming PC.
The ram is not on the compatibility list of the motherboard. And the motherboard is not on the ram's compatibility list.

case: nzxt phantom - mid tower
mobo: MSI Z87-G45
cpu: i7-4770K
ram: G.SKILL F3-12800CL10D-16GBXL (2x8 16GB)
ssd: patriot blaze (borrowed because he doesn't own a drive yet)
psu: Corsair RM850
No dedicated graphics yet

I put the ram in slots 2 and 4. The PC does not display anything.
No POST no beeps.
The fans spin as well as an LED on the board.
If I put 1 stick of ram in slot 1. It boots fine.
(I don't know how stable the system is though we only sat at windows desktop)

Is there anyway to make this ram work? Any settings in the bios?
Anything I can try?
I turned on XMP. Tried OC'ing the ram to 1600mhz. (Though it probably stayed at 1333)
Any kind of "MemOK" equivalent to msi? ("MemOK" is Asus)
I've never worked with an MSI motherboard before. Just Asus.

From gskill: "Optimal Compatibility and Superior Quality" (Classic series of ram)
I don't understand how ram made for "Optimal Compatibility" wouldn't work in this mobo. As other ram sticks from the same series are compatible.
This motherboard seems to have something against dual channel memory. As 2xX rarely shows up in the compatibility page.
How can a gaming orientated motherboard not support 2x8? Or 2x anything.
Most people want to leave room for expansion so they'll buy 2x8. not 4x4 which is all this msi board accepts when it comes to 16GB. it's also more expensive...
This motherboard in total only supports 5 different ram kits in a dual channel config.
Just Five. That is appalling. 10 if you count the 5 on the OC memory page.
In my mind ram is ram. It should work. What's so different about corsairs 2x8 XMS3?
Which is the only 16GB 2x8 ram kit on the list.

Also the gtx 980 isn't on the motherboards compatibility list... That should still work right?

Any help is greatly appreciated and thank you very much for your time!

 

Tradesman1

Legenda in Aeternum
Try in slots 1-3, no joy - make sure you have the latest BIOS. Still nothing try each stick individually. They should be perfectly fine unless you caught a bad stick or the mobo has bad slots, or it's a nother BIOS problem, they've had a number of them on this mobo
 

MegaMech

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Nov 22, 2014
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I haven't tried all the slots. Just 1 stick in slot 1. I believe that it will only work in slot 1.

I think I've tried slots 1 and 3. (using both sticks)
I read that using slots 1 and 2 can work. (didn't work)
Both sticks (by themselves) work in slot 1

I really don't want to do a bios update. It scares me just thinking about the horrors that could happen.
a bios update does seem like a good option right now. I'll check the bios version next time.
I wish mobo's came with the latest bios.
Maybe the board should be RMA'd and then buy from Asus.

Anything else I can try?
 

MegaMech

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Nov 22, 2014
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Tried 2 sticks in all slots all combinations. Nothing.
I guess it's update bios time
bios version: E7821ims v1.7
latest version: 1.9
changes: Improved compatibility.
1.8
changes: irrelative

The heck does "Improved Compatibility" mean. That could mean anything.
Could mean CPU, or ram, or GPU, or fan, or sata drive compatibility.
 

MegaMech

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Nov 22, 2014
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Updated to latest bios 1.7
Tried all ram slots with both sticks. Still does not work.
1 stick on all slots works. Going to e-mail MSI support.
Anything else I can do? There must be some ram compatibility settings or something in the bios?
 

MegaMech

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Nov 22, 2014
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uhh are you sure you want profile 1? the ram is 1600mhz
imgur.com/nNyfZpg
nNyfZpg.jpg
 

Tradesman1

Legenda in Aeternum
XMP reads the profiles off the DRAM itself, if 1600 sticks they normally have 2 profiles in the SPD - both for 1600 one is to the spec of the sticks the second is nrmally an enthusiasts profile, slightly tighter (often the CR at 1T vs the normal 2T) but still at 1600
 

MegaMech

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Nov 22, 2014
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If the profile is read from the ram how come it say's "Samsung" and "4x4 sticks" when it's not 4x4 it's 2x8
So you still think I should choose the first one?