Graphics card drivers crashing when gaming

Marshall86

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Aug 4, 2012
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Firstly apologies in advance for the amount of information I am about to give but I have been reading forums and information pages for 3 days now and troubleshooting pretty much solidly in the hopes of not having to ask for help. Unfortunately I've reached the end of what I think I can do.

To cut a long story short I was playing Final Fantasy XIV and having terrible tearing and graphics issues ingame, finally I had enough and looked up what the problem could be. Turns out teamspeak overlay was the issue and disabling it made the game run as it should. I spoke to the next quest giver and in the cutscene my screens went blank briefly and a warning popped up in my taskbar saying "Display Driver NVIDIA Windows Kernel Mode Driver, Version 344.75 stopped responding and has successfully recovered".
Ever since then I am unable to play ANY games at all for longer than about 5 seconds before that error pops up, I even get it playing Hearthstone or whilst watching a couple of streams at once.

I have since tried the following:
- Rolled back graphics drivers - I have tried about 10 different versions.
- Uninstalled graphics card drivers, rebooted in safe mode and used Display Driver Uninstaller, then reinstalled latest drivers.
- Reinstalled sound drivers.
- Checked power levels in bios and using GPU-Z - Power supply is only 3 months old and more than sufficient for my set up.
- Checked temperatures of all hardware under load - nothing except my graphics card gets above 40C.
- Ran memtest on all slots and sticks of RAM - multiple passes, no errors.
- Ran Video Memory Tester - multiple passes, no errors.
- Ran Furmark for over an hour, GPU sits at 98% without any issues and graphics card temperature stops at 80C with fan only running at 50%.
- Ran a windows fix for TDR timings.
- Underclocked graphics card using MSI afterburner - still get same driver crashes.
- Checked memory frequencies are correct in bios.
- Nvidia control panel settings (changing PhysX to graphics card only, changing power management mode to maximum performance and forcing vertical sync off)
- Checking windows power options for high performance and that PCI Link State Power Management is set to OFF.
- Completely cleaned out inside of computer of dust including fans and filters.

I also have no overclocks at all to roll back.

My computer ran completely fine previously and has done for serveral months, I was getting bluescreens a while ago but it turned out to be a faulty stick of RAM since then I've had no issues. My computer has always ran games on high quality without problems or any fps issues or crashes.
I haven't changed any hardware or drivers except the latest Nvidia ones but rolling back to versions where everything was fine has no effect.

I really am stuck for just diagnosing what the issue is let alone how to fix it... Any further advice will be greatly appreciated as I'm pretty much stuck on where to look/test next.

Mark

Edit: System specs, forgot to list.
Motherboard: Asus P8Z68-V Gen 3
Processor: Intel i7-2700k 3.50GHz
Memory Corsair: 12GB DDR3
Graphics Card: Geforce GTX 670 2GB
Power Supply: Seasonic M12 II Bronze Evo Edition 850W PSU
60GB Solid State HDD
1TB Storage HDD
 
That is a good PSU. So most likely that isnt your issue. Should maybe stress test your GPU with a program like Kombustor or Unigine Valley see if its fails the same way. Keep an eye on temps as well with something like Kombustor, or CPUID HWmonitor.
 

Marshall86

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I ran furmark for over an hour, is that the same kinda thing? GPU was running at 98% load and the temp levelled out at 80C for the duration. No crashes or problems occurred.
 
Thats pretty much the same thing yeah. If you have another PSU around, try it, Seasonic are pretty much tier A kinda PSUs, but that doesnt mean they still cant fail from time to time. Last time I had a driver crashing error like that, it was the VRAM, its been like 10 years or so, but I remember it doing the exact same thing.
 

Marshall86

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I brought this one because my old power supply failed so I don't have and old one to test. Since installing it though it's worked like a dream and I've had no problems running the latest games at high quality for hours on end.
The thing I don't understand is that nothing has changed, this set up has worked for a couple of years except from a faulty stick of RAM and a dead power supply which were easy to diagnose and fix.
 

Marshall86

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But it doesn't make sense that a fairly new power supply that has had no issues would suddenly start failing under load... Granted none of this makes sense but I'm pretty sure the power supply is innocent here :p
 

Marshall86

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Just want to say that I solved this.
I RMA'd the graphics card after a few emails with the manufacturer and once they tested it they agreed it was faulty and swapped it for a replacement :)