- Mar 9, 2014
- 17
- 0
- 4,510
So I built my custom desktop a while ago, and boy have I been having problems. I've made a couple of posts here in the past, but recent events have lead me to making another post.
Here's my build: http://pcpartpicker.com/p/RFNhvK
Note that there are two HDMI outputs for my computer: the GPU and the Motherboard. Normally, I use the GPU's HDMI. I have Windows 8.1 installed on the SSD.
But sometimes this happens.
I'll be playing a game (recently Hearthstone, last night Dragon Age Origins, or just 5 minutes ago I was trying to type this and it happened), and all of the sudden my screen goes into "HDMI Power Saving Mode." Which means 1 of 3 things has happened.
1) My system power cycles and boots up as if I had pressed the reset button (ASRock logo appears on screen, then Windows 8 load screen, totally normal process).
2) My system power cycles, but the screen stays in HDMI power saving mode. I then unplug the HDMI cord from the GPU and put it in the Motherboard, and I am greeted by the Windows 8 login Screen.
3) My system turns off, and neither output displays anything (the lights in my case are still on, and my fans). When this happens, my XBox controller which I leave plugged into a USB port blinks a ring around the middle button (normally it solidifies and lights up the "player 1" light).
Whenever my system is working with the motherboard outputting instead of the GPU I don't stress it too much. It never seems to crash when I am doing this. (Also side question, if I am outputting via the motherboard, is the GPU still active in Graphics processing? Or just the Intel HD Graphics card?)
I have had this problem for quite some time. I have already gotten the PSU and the Motherboard replaced (I had Microcenter replace the Motherboard for me), so that leaves me suspecting I have a bad graphics card. Is there something else that could be wrong?
Also I recently had Microcenter look at my computer and they agreed with me that my motherboard was the issue so I had them take care of that, but this is all still happening so do you think there is a way for me to get some money back here? I had to pay for diagnostics, installation and the new motherboard.
--------EDIT-----------
Also last time it happened while playing Hearthstone I had GPU-Z.0.8.0 log some information. A link to the log file is here
Here's my build: http://pcpartpicker.com/p/RFNhvK
Note that there are two HDMI outputs for my computer: the GPU and the Motherboard. Normally, I use the GPU's HDMI. I have Windows 8.1 installed on the SSD.
But sometimes this happens.
I'll be playing a game (recently Hearthstone, last night Dragon Age Origins, or just 5 minutes ago I was trying to type this and it happened), and all of the sudden my screen goes into "HDMI Power Saving Mode." Which means 1 of 3 things has happened.
1) My system power cycles and boots up as if I had pressed the reset button (ASRock logo appears on screen, then Windows 8 load screen, totally normal process).
2) My system power cycles, but the screen stays in HDMI power saving mode. I then unplug the HDMI cord from the GPU and put it in the Motherboard, and I am greeted by the Windows 8 login Screen.
3) My system turns off, and neither output displays anything (the lights in my case are still on, and my fans). When this happens, my XBox controller which I leave plugged into a USB port blinks a ring around the middle button (normally it solidifies and lights up the "player 1" light).
Whenever my system is working with the motherboard outputting instead of the GPU I don't stress it too much. It never seems to crash when I am doing this. (Also side question, if I am outputting via the motherboard, is the GPU still active in Graphics processing? Or just the Intel HD Graphics card?)
I have had this problem for quite some time. I have already gotten the PSU and the Motherboard replaced (I had Microcenter replace the Motherboard for me), so that leaves me suspecting I have a bad graphics card. Is there something else that could be wrong?
Also I recently had Microcenter look at my computer and they agreed with me that my motherboard was the issue so I had them take care of that, but this is all still happening so do you think there is a way for me to get some money back here? I had to pay for diagnostics, installation and the new motherboard.
--------EDIT-----------
Also last time it happened while playing Hearthstone I had GPU-Z.0.8.0 log some information. A link to the log file is here
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