blue screen cant start in safe mode or repair or boot please help

lynneandcraig

Reputable
Nov 25, 2014
3
0
4,510
Hi i woud really appreciate your help as my dads laptop (acer aspire ) has decided to breakdown on him . when you start it up it gives message to repair or start windows normally (both do not work) it says it could be due to hardware or software ? i have tried to start in safe mode with no luck and i have also tried to boot from disc with no joy either

just wondering if there is anything else i can try to fix the problem

thanks lynne