Windows 8.1 Multiple BSOD and crashing issues.

Necrori

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Nov 25, 2014
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Lately my pc has been crashing quite often. My minidump folder doesn't record everything (for example I've had more than 1 tonight while minidump only recorded 1). BSOD/failed to start on launch always seem to give different reports so I don't know where to start searching. I either randomly get a BSOD or I get a buzz noise for a few seconds while my screen is distorted which is quickly followed by a shutdown.
I took pictures of a few startup reports when I had my phone near me and attached it into the dropbox folder containing minidumps. https://www.dropbox.com/sh/8ugz8rhvr960apv/AAAqJFAbB0_oqVK2NRXQWB-ra?dl=0

I don't remember exactly all the things I've tryed, there has been several but the last thing was running the driver verifier as said on this thread. (http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/random-bsod-on-windows-81-caused-by-ntoskrnlexe/2a06714a-3ba0-4650-bbe2-1d604ba78437) Not rly sure what it does.

Right now I'm running my pc on a single stick of RAM as someone suggested on some thread (already tryed it on the other as well).

BSOD's seem to happen more often when I'm in game. lately I've been trying to play some cs:go and I will often crash ingame (sometimes their VAC system will kick me and not let me join, I'm not sure if this info helps at all but it doesn't hurt to put it here).


system specs:
Intel Core i5-3570K 3.4GHz not OC, running on stock cooler
Sapphire HD 7870
Asrock Z77 EXTREME4-M
XFX Core Edition 80+ 550W PSU
DDR3 8GB (2x4GB) Corsair, 1600Hz


Any help would be appreciated since I have no idea how to go around solving this. Ask for additional info if needed.

Edit: I've posted new links below for minidumps if u can't access the one above: https://www.dropbox.com/s/apw3odsk3s3s5x5/Minidump.rar?dl=0

http://1drv.ms/1CdosDv
 

Necrori

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Nov 25, 2014
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Update: My pc just shutdown and on startup there was a black screen with white letters saying detected something... I'm sry I couldn't see much more there was no time and I didn't notice the screen right away. Also I forgot to mention I'm running on a windows 8.1
 

frankthetank909

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Aug 2, 2011
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If you can get the BSOD Code that would help.

How literate are you in Windows? Do you know where the event viewer is?

My first step would to eliminate RAM.

I would goto www.memtest.org and download this file and burn it to CD/DVD

http://memtest.org/download/5.01/memtest86+-5.01.iso.zip

Boot your system to that and allow it to run for atleast 1 Pass (should take an hour or so)

If no errors occur (you will know they will turn red) then we can move on to the next step.

Another tool you can run is WhoCrashed! From - http://www.resplendence.com/whocrashed

This is an automatic Crashdump analysis tool, it can help you understand whats going on.

I would analyze your CD's but I cant seem to access your DB link.

Just a little about me I am a Onsite Technician for Computer Village in San Dimas, Calif. I have over 8 years of troubleshooting and helpdesk support, with about 8 years of hands-on experience before that. I can help you, I just might not follow Toms "guidelines" if there are any.
 

Necrori

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Nov 25, 2014
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"How literate are you in Windows? Do you know where the event viewer is?" -Enough to do a quick google/windows search to find it easily.

"I would goto www.memtest.org " - I will do that 1st thing when I get the chance tomorrow since it's past 4am atm.

"I would analyze your CD's but I cant seem to access your DB link." - Not sure why that is happening so I uploaded the same here http://1drv.ms/1CdosDv . I also made a zip file and put that on dropbox so you'll hopefully be able to read it now : https://www.dropbox.com/s/apw3odsk3s3s5x5/Minidump.rar?dl=0 .

Thanks a lot for your help so far I will come back at you tomorrow with news about the memtest.
 
Usbport.sys is causing one of the crashes. A file belonging to directx is crashing.

Disable the virtual drive in Poweriso. Are you using the AMD and Intel videocard?? Since there's AMD and Intel video drivers on this?

It loos like MBAMSwissArmy.sys a file belonging to malwarebytes can cause one of these 0x3b stop errors. Uninstall it for now then use their removal tool



 

Necrori

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Nov 25, 2014
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"Usbport.sys is causing one of the crashes. A file belonging to directx is crashing. "-not so sure what to do about that.
"Disable the virtual drive in Poweriso." - Disabled it now.
"Are you using the AMD and Intel videocard?? Since there's AMD and Intel video drivers on this?" - My PC specs are listed at the top I'm running HD 7870 graphics card. I'm guessing Intel drivers are from the integrated graphics in i5-3570k. Is this a problem?

-I just unistalled malwarebytes using the tool you linked.
 

Necrori

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Nov 25, 2014
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Also I just tried using crystalDiskInfo to check for hard drive malfunctions. Everything seems good and the temperature is at 38°C.

Also ran gpu stress test with furmark. Card got up to 78°C and everything was good.