Infinite boot loop, however w/ Safe Mode working

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martyn16

Reputable
Nov 26, 2014
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Hi all,

First time post after trawling through all of the threads about infinite boot loops. My laptop has been suffering from this problem on and off for the past year. This time however I'm able to enter Safe Mode with networking so I was hoping if anybody here has a good idea that would help fix it.

Right before the boot loop happened I installed Spybot S&E, I uninstalled that immediately when I was in Safe Mode but it didn't help.

I've tried using my recovery USB and my bootable USB with a Windows 8 image but they of course failed to do anything.

In the past I've refreshed or resetted my laptop however since I have a lot of programs installed that I need to use I am really hoping for a solution that doesn't come down to that.

Any help will be greatly appreciated, thanks.
 
Solution
drtweak
/f just fixes the file system. It does check the entire drive for Free and uses space (which is what /r does) so most of the time /f is fine. Only need /r in extreme cases.
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drtweak

drtweak

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Sep 17, 2012
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Ok so for windows 8 you want to search for

Msconfig

Then open that up. Go to Startup items. Turn them ALL Off. Then on the services tab click the "Hide all Microsoft Services" box at the bottom. Then hit disable all.

Restart in normal mode and see if it boots up. If it does great. Go in and enable a few at a time and try to narrow down what is causing the issues.

Also download the Crystal Disk info in my signature. Just the Standard Installer edition and make sure the hard drive is in good health. I did have a weird issue one time where someone had a bad sector but it happened to be where a program that starts up with windows was at. Once they disabled that they were able to boot up and backup their stuff.

If that doesn't work then we will have to try something else.
 
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martyn16

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Nov 26, 2014
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Hi drtweak, I did all you said but unfortunately it didn't work. I installed and ran Crystal Disk and it says that the health is good. I called Samsung and they told me to put the BIOS to defaults which I did but that didn't help either. Their next suggestion was to do a refresh but as I said that'll be my last resort. Thanks for your help.
 
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martyn16

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Nov 26, 2014
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If it helps here is the error log that is produced when Windows attempts to fix the problem:

Startup Repair diagnosis and repair log
---------------------------
Number of repair attempts: 1

Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\WINDOWS
AutoChk Run = 0
Number of root causes = 1

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 219 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms

Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 625 ms

Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 188 ms

Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 140 ms

Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms

Test Performed:
---------------------------
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 47 ms

Test Performed:
---------------------------
Name: Setup state check
Result: Completed successfully. Error code = 0x0
Time taken = 140 ms

Test Performed:
---------------------------
Name: Registry hives test
Result: Completed successfully. Error code = 0x0
Time taken = 2610 ms

Test Performed:
---------------------------
Name: Windows boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Bugcheck analysis
Result: Completed successfully. Error code = 0x0
Time taken = 360 ms

Test Performed:
---------------------------
Name: Access control test
Result: Completed successfully. Error code = 0x0
Time taken = 19000 ms

Test Performed:
---------------------------
Name: File system test (chkdsk)
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Software installation log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Fallback diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Root cause found:
---------------------------
Unspecified changes to system configuration might have caused the problem.

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 1267469 ms

---------------------------
---------------------------
 
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martyn16

Reputable
Nov 26, 2014
5
0
4,510


/r, I guess that's why it takes a while. What does /f do?
 
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