- Nov 19, 2014
- 16
- 0
- 4,510
I`ve been trying for the past month to install this damn network printer onto my computer. I had it working at first for a few days but then just stopped responding and hasn`t since.
All the connections are solid. I can connect to the printer's "bios" through it's IP on my computer so I know they are communicating alright. My parents and sister's Macbooks connected perfectly. They just do a search for network printers and it pops up. Me not so much.
First thing I did was set the printer to a static IP. Then I went to "Add a printer" in Devices & Printers and followed the instructions entering the IP address. I always get a screen that says "Additional port information required" indicating that something's screwed up. I go on anyway, choosing the Brother DCP 7065DN drivers. I print a test page, nothing comes out. I click troubleshoot for the printer and it tells me the queue was holding up so it cleared it. Big help lol.
Anyone know what the problem here is?
All the connections are solid. I can connect to the printer's "bios" through it's IP on my computer so I know they are communicating alright. My parents and sister's Macbooks connected perfectly. They just do a search for network printers and it pops up. Me not so much.
First thing I did was set the printer to a static IP. Then I went to "Add a printer" in Devices & Printers and followed the instructions entering the IP address. I always get a screen that says "Additional port information required" indicating that something's screwed up. I go on anyway, choosing the Brother DCP 7065DN drivers. I print a test page, nothing comes out. I click troubleshoot for the printer and it tells me the queue was holding up so it cleared it. Big help lol.
Anyone know what the problem here is?
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