Heatsink is stuck and not working along with apu! Help!!

Sunbrosolaire

Reputable
Nov 28, 2014
1
0
4,510
I got a new apu recently and wanted to out it in, I opened up my PC and unlatched the heatsink, I wiggled and tried to get it out, but something happened and it got stuck. I wiggled left and right trying to get it free, but the latches were stuck on somehow. The lever was pulled back, but still on there. I tried to use my PC, but the heatsink didn't start, and most likely my apu didn't either. I'm guessing when I wiggled it, the pins on the apu bent or something? Can anyone help? I tried to use needle nose pliers but the heatsink latches just go right back, do you think my cpu slot is full of pins? Please help :(
 
Solution
if your stock cooler is held in place by two plastic supports on the top and bottom of the socket, unscrew them out to see if you have the ability to then remove the CPU cooler. (Normally, this isn't needed to be done)