windows xp computer freezes after system recovery

ultrak100

Reputable
Oct 21, 2014
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4,510
hello i did a system recovery on a windows xp desktop computer the hp a1920h i have a ps/2 keyboard but a usb mouse is that and i used the usb mouse during the system recovery is this why is freezes i would try doing another system recovery but i dont have a ps/2 mouse and i dont have the funds to buy one
 
Assuming that the factory recovery didn't throw up any errors, it matters not one iota what kind of mouse you used to do it with.

Freezes in Windows can be caused by any number of things so you have to do some troubleshooting & testing to eliminate those things which could be causing it.

Test the hard drive with diagnostic software for DOS which loads from a bootable CD. I recommend you test it with Drive Fitness Test. Download the CD image from here: http://www.hgst.com/support/downloads/legacy-downloads#DFT

Then install ImgBurn and use it to create a CD from the image file: http://filehippo.com/download_imgburn

Now boot your PC from that CD - choose "ATA only" when the menu appears, then press <Enter>.
The testing interface will appear on the screen.

If the drive is okay, test the RAM modules with Memtest86. Download the CD image from here: http://www.memtest86.com/download.htm#free
Create the CD same way as the hard drive testing CD and boot your PC from it.

Note: test each RAM module separately so you know which one has errors (if any).
 

ultrak100

Reputable
Oct 21, 2014
22
0
4,510
never mind i did another system recovery and now it doesnt freeze anymore i know when i did the system recovery before i would take the mouse out then put it back in and i would use just the keyboard because its a ps/2 and i thought the drivers from the mouse would mess up the recovery the first time and when i could not use the keyboard to get past it i would turn off the desktop to get past it stupid on my part well this second time i did everything with the usb mouse and so it no longer freezes