CrystalDiskInfo reporting "Caution" on a new drive. Should I make a warranty claim?

boct1584 · Nov 30, 2014

It would be great if I could get away with letting the drive stay as-is, because I have no way to back up what's on it, but there is nothing I can't get again if the drive is in danger of failing completely somewhere down the road when I'm out of warranty.

Here are the details copied directly from CrystalDiskInfo:

Code:

----------------------------------------------------------------------------
CrystalDiskInfo 6.1.9 (C) 2008-2014 hiyohiyo
                                Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

    OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x86)
  Date : 2014/11/30 18:15:50

-- Controller Map ----------------------------------------------------------
 + Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0 [ATA]
   + ATA Channel 0 (0)
     - ATAPI DVD A  DH16A3L ATA Device
     - ST3360320AS ATA Device
   - ATA Channel 1 (1)
 - WinCDEmu Virtual Bus [SCSI]

-- Disk List ---------------------------------------------------------------

(Internal HDD data trimmed out because CrystalDiskInfo reports it's fine)

----------------------------------------------------------------------------
 (2) ST2000DM001-1E6164
----------------------------------------------------------------------------
       Enclosure : Seagate Expansion Desk USB Device (V=0BC2, P=3321, sa1) - st
           Model : ST2000DM001-1E6164
        Firmware : SC48
   Serial Number : W1E8CMQZ
       Disk Size : 2000.3 GB (8.4/137.4/2000.3/2000.3)
     Buffer Size : Unknown
     Queue Depth : 1
    # of Sectors : 3907029168
   Rotation Rate : 7200 RPM
       Interface : USB (Serial ATA)
   Major Version : ATA8-ACS
   Minor Version : ATA8-ACS version 4
   Transfer Mode : SATA/300 | SATA/600
  Power On Hours : 927 hours
  Power On Count : 49 count
     Temperature : 39 C (102 F)
   Health Status : Caution
        Features : S.M.A.R.T., APM, 48bit LBA
       APM Level : 8080h [ON]
       AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 119 _90 __6 00000C16E7B0 Read Error Rate
03 _95 _95 __0 000000000000 Spin-Up Time
04 100 100 _20 000000000048 Start/Stop Count
05 100 100 _10 000000000040 Reallocated Sectors Count
07 _52 _51 _30 007D015F3FC5 Seek Error Rate
09 _99 _99 __0 00000000039F Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 000000000031 Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 100 100 _99 000000000000 End-to-End Error
BB __1 __1 __0 00000000013C Reported Uncorrectable Errors
BC 100 _99 __0 000000000001 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _61 _56 _45 00002C100027 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 00000000001F Power-off Retract Count
C1 100 100 __0 000000000728 Load/Unload Cycle Count
C2 _39 _44 __0 000F00000027 Temperature
C5 100 _99 __0 000000000078 Current Pending Sector Count
C6 100 _99 __0 000000000078 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 A14600000395 Head Flying Hours
F1 100 253 __0 0000F542B900 Total Host Writes
F2 100 253 __0 00041B6D9B34 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5731 4538 434D 515A
020: 0000 0000 0000 5343 3438 2020 2020 5354 3230 3030
030: 444D 3030 312D 3145 3631 3634 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0010
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 0000 840E 0004 004C 0040
080: 01F0 0029 346B 7D09 4163 3469 BC09 4163 407F 006F
090: 006F 8080 FFFE 0000 D000 0000 0000 0000 0000 0000
100: 88B0 E8E0 0000 0000 0000 0000 6003 0000 5000 C500
110: 77EA A94C 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 88B0
130: E8E0 88B0 E8E0 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 05FF 0280 0000 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 5800 8800
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 3081 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1020 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0003 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 F6A5

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 77 5A B0 E7 16 0C 00 00 00 03 03
010: 00 5F 5F 00 00 00 00 00 00 00 04 32 00 64 64 48
020: 00 00 00 00 00 00 05 33 00 64 64 40 00 00 00 00
030: 00 00 07 0F 00 34 33 C5 3F 5F 01 7D 00 00 09 32
040: 00 63 63 9F 03 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 31 00 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 01 01 3C
080: 01 00 00 00 00 00 BC 32 00 64 63 01 00 00 00 00
090: 00 00 BD 3A 00 64 64 00 00 00 00 00 00 00 BE 22
0A0: 00 3D 38 27 00 10 2C 00 00 00 BF 32 00 64 64 00
0B0: 00 00 00 00 00 00 C0 32 00 64 64 1F 00 00 00 00
0C0: 00 00 C1 32 00 64 64 28 07 00 00 00 00 00 C2 22
0D0: 00 27 2C 27 00 00 00 0F 00 00 C5 12 00 64 63 78
0E0: 00 00 00 00 00 00 C6 10 00 64 63 78 00 00 00 00
0F0: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 F0 00
100: 00 64 FD 95 03 00 00 46 A1 23 F1 00 00 64 FD 00
110: B9 42 F5 00 00 00 F2 00 00 64 FD 34 9B 6D 1B 04
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 71 48 02 00 73
170: 03 00 01 00 01 E7 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 05 05 05 05 05 05 05
190: 05 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 10 18 59 17 09 03 00 00
1B0: 00 00 00 00 01 00 FF FF 00 B9 42 F5 00 00 00 00
1C0: 34 9B 6D 1B 04 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 AE 13 00 00 01 00 00 00
1E0: 00 00 00 00 10 8D 07 00 05 00 00 00 00 00 00 02
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0D

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 F0 00
100: 00 00 00 00 00 00 00 00 00 00 F1 00 00 00 00 00
110: 00 00 00 00 00 00 F2 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FD

popatim · Nov 30, 2014

definitely warranty it.
64 reallocated sectors and 316 uncorrectable sectors.

boct1584 · Dec 6, 2014

New drive will be here by Tuesday; thankfully Seagate has an option to send it out first so I can transfer my data.

I disconnected the drive on Wednesday after only light use the previous few days; am I safe to keep using it, or should I leave it disconnected until I need to get my data from it?

popatim · Dec 9, 2014

Best to keep it disconnected if you had nothing else to transfer data to but in reality, at least your important files should already have backup copies. Even new drives can fail at anytime without warning.

boct1584 · Dec 11, 2014

Okay, some weirdness with the new drive. It reported fine in CrystalDiskInfo yesterday, but is now reporting "Caution" on Current Pending Sector Count and Unrecoverable Sector Count, but I don't think those numbers have actually changed. For comparison, my internal HDD reports the same "Current/Worst/Threshold" for those fields, but a different raw value. Copying the entirety of the SMART diagnostics from both drives:

Code:

----------------------------------------------------------------------------
CrystalDiskInfo 6.1.9 (C) 2008-2014 hiyohiyo
                                Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

    OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x86)
  Date : 2014/12/11 18:10:12

-- Controller Map ----------------------------------------------------------
 + Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0 [ATA]
   + ATA Channel 0 (0)
     - ATAPI DVD A  DH16A3L ATA Device
     - ST3360320AS ATA Device
   - ATA Channel 1 (1)
 - WinCDEmu Virtual Bus [SCSI]

-- Disk List ---------------------------------------------------------------
 (1) ST3360320AS : 360.0 GB [0/0/0, pd1] - st
 (2) ST2000DL003-9VT166 : 2000.3 GB [1/X/X, sa1] (V=0BC2, P=3320) - st

----------------------------------------------------------------------------
 (1) ST3360320AS
----------------------------------------------------------------------------
           Model : ST3360320AS
        Firmware : 3.CHN
   Serial Number : 9QF9S8DC
       Disk Size : 360.0 GB (8.4/137.4/360.0/360.0)
     Buffer Size : 8192 KB
     Queue Depth : 32
    # of Sectors : 703282608
   Rotation Rate : Unknown
       Interface : Serial ATA
   Major Version : ATA/ATAPI-7
   Minor Version : ----
   Transfer Mode : ---- | SATA/300
  Power On Hours : 33330 hours
  Power On Count : 2295 count
     Temperature : 29 C (84 F)
   Health Status : Good
        Features : S.M.A.R.T., 48bit LBA, NCQ
       APM Level : ----
       AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 253 __6 000000000000 Read Error Rate
03 _95 _95 __0 000000000000 Spin-Up Time
04 _98 _98 _20 0000000008FF Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _79 _60 _30 000005049D13 Seek Error Rate
09 _62 _62 __0 000000008232 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _98 _98 _20 0000000008F7 Power Cycle Count
B8 100 253 _97 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BD 100 100 _45 000000000000 High Fly Writes
BE _71 _51 __0 00001E10001D Airflow Temperature
C2 _29 _49 __0 000D0000001D Temperature
C3 _66 _58 __0 000003C1277C Hardware ECC recovered
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate
CA 100 253 __0 000000000000 Data Address Mark Error

-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 3951 4639 5338 4443 2020 2020 2020 2020 2020 2020
020: 0000 4000 0004 332E 4348 4E20 2020 5354 3333 3630
030: 3332 3041 5320 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0506 0000 0048 0040
080: 00FE 0000 3069 7C01 4023 3069 BC01 4023 013F 0000
090: 0000 FEFE 0000 0000 D000 0000 0000 0000 0000 0000
100: 3DB0 29EB 0000 0000 0000 0000 4000 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0000 3DB0
130: 29EB 3DB0 29EB 2020 0002 0AB6 0002 008A 3C7B 0304
140: 0000 07C6 0100 0800 1314 1200 0002 0080 0000 0000
150: 00A0 0202 0000 0404 0000 0000 0000 0000 1200 000B
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 0035 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 49A5

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 64 FD 00 00 00 00 00 00 00 03 02
010: 00 5F 5F 00 00 00 00 00 00 00 04 33 00 62 62 FF
020: 08 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 4F 3C 13 9D 04 05 00 00 00 09 32
040: 00 3E 3E 32 82 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 33 00 62 62 F7 08 00 00 00
060: 00 00 B8 33 00 64 FD 00 00 00 00 00 00 00 BB 3A
070: 00 64 64 00 00 00 00 00 00 00 BD 22 00 64 64 00
080: 00 00 00 00 00 00 BE 22 00 47 33 1D 00 10 1E 00
090: 00 00 C2 1A 00 1D 31 1D 00 00 00 0D 00 00 C3 12
0A0: 00 42 3A 7C 27 C1 03 00 00 00 C5 10 00 64 64 00
0B0: 00 00 00 00 00 00 C6 3E 00 64 64 00 00 00 00 00
0C0: 00 00 C7 00 00 C8 C8 00 00 00 00 00 00 00 C8 32
0D0: 00 64 FD 00 00 00 00 00 00 00 CA 00 00 64 FD 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 82 00 B1 01 00 5B
170: 03 00 01 00 02 86 03 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 05 05 05 05 05 05 05 05 00
190: 00 00 00 00 00 00 00 01 58 BF AF 29 00 00 00 00
1A0: 01 00 8B 5B F6 50 41 0E 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 58 BF AF 29 00 00 00 00 00 00 00 00
1C0: 02 00 01 00 00 00 00 00 00 00 D3 E4 37 AA 0F 00
1D0: 00 00 CE DC B6 00 00 00 00 00 7A 76 00 00 00 00
1E0: 09 2F 01 00 01 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 98

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 61 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BD 2D 00 00 00 00
080: 00 00 00 00 00 00 BE 00 00 00 00 00 00 00 00 00
090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00
0A0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 C8 00
0D0: 00 00 00 00 00 00 00 00 00 00 CA 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0D

----------------------------------------------------------------------------
 (2) ST2000DL003-9VT166
----------------------------------------------------------------------------
       Enclosure : Seagate Expansion Desk USB Device (V=0BC2, P=3320, sa1) - st
           Model : ST2000DL003-9VT166
        Firmware : CC98
   Serial Number : 5YD9R7G9
       Disk Size : 2000.3 GB (8.4/137.4/2000.3/2000.3)
     Buffer Size : Unknown
     Queue Depth : 1
    # of Sectors : 3907029168
   Rotation Rate : 5900 RPM
       Interface : USB (Serial ATA)
   Major Version : ATA8-ACS
   Minor Version : ATA8-ACS version 4
   Transfer Mode : SATA/300 | SATA/300
  Power On Hours : 4568 hours
  Power On Count : 1532 count
     Temperature : 37 C (98 F)
   Health Status : Caution
        Features : S.M.A.R.T., AAM, 48bit LBA
       APM Level : ----
       AAM Level : D0D0h [ON]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 119 _99 __6 00000C130F98 Read Error Rate
03 _93 _92 __0 000000000000 Spin-Up Time
04 _99 _99 _20 0000000005FE Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _81 _60 _30 000213C0CA16 Seek Error Rate
09 _95 _95 __0 0000000011D8 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _99 _99 _20 0000000005FC Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 100 100 _99 000000000000 End-to-End Error
BB _48 _48 __0 000000000034 Reported Uncorrectable Errors
BC 100 100 __0 000000000000 Command Timeout
BD _66 _66 __0 000000000022 High Fly Writes
BE _63 _42 _45 006E250F0025 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 0000000005E6 Power-off Retract Count
C1 100 100 __0 0000000005FF Load/Unload Cycle Count
C2 _37 _58 __0 000600000025 Temperature
C3 _38 _18 __0 00000C130F98 Hardware ECC recovered
C5 100 100 __0 000000000010 Current Pending Sector Count
C6 100 100 __0 000000000010 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 51C7000011D3 Head Flying Hours
F1 100 253 __0 00003524D728 Total Host Writes
F2 100 253 __0 00002B584FD6 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 3559 4439 5237 4739
020: 0000 0000 0004 4343 3938 2020 2020 5354 3230 3030
030: 444C 3030 332D 3956 5431 3636 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0010
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 0000 8406 0004 0048 0040
080: 01F0 0029 346B 7F01 4123 3469 BE01 4123 407F 00A5
090: 00A5 0000 FFFE 0000 D0D0 0000 0000 0000 0000 0000
100: 88B0 E8E0 0000 0000 0000 0000 6003 0000 5000 C500
110: 52D4 EE4C 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 88B0
130: E8E0 88B0 E8E0 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 007F 0280 0000 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 4F00 8800
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 1033 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 170C 0000 0000
220: 0000 0000 1020 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 5BA5

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 77 63 98 0F 13 0C 00 00 00 03 03
010: 00 5D 5C 00 00 00 00 00 00 00 04 32 00 63 63 FE
020: 05 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 51 3C 16 CA C0 13 02 00 00 09 32
040: 00 5F 5F D8 11 00 00 00 00 00 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 63 63 FC 05 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 30 30 34
080: 00 00 00 00 00 00 BC 32 00 64 64 00 00 00 00 00
090: 00 00 BD 3A 00 42 42 22 00 00 00 00 00 00 BE 22
0A0: 00 3F 2A 25 00 0F 25 6E 00 00 BF 32 00 64 64 00
0B0: 00 00 00 00 00 00 C0 32 00 64 64 E6 05 00 00 00
0C0: 00 00 C1 32 00 64 64 FF 05 00 00 00 00 00 C2 22
0D0: 00 25 3A 25 00 00 00 06 00 00 C3 1A 00 26 12 98
0E0: 0F 13 0C 00 00 00 C5 12 00 64 64 10 00 00 00 00
0F0: 00 00 C6 10 00 64 64 10 00 00 00 00 00 00 C7 3E
100: 00 C8 C8 00 00 00 00 00 00 00 F0 00 00 64 FD D3
110: 11 00 00 C7 51 0C F1 00 00 64 FD 28 D7 24 35 00
120: 00 00 F2 00 00 64 FD D6 4F 58 2B 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 82 00 6F 02 00 7B
170: 03 00 01 00 01 FF 02 58 01 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 07 04 08 07 08 08 09 08
190: 04 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 0F 00 89 2F 87 00 0C 0F 00 00
1B0: 00 00 00 00 01 00 D2 05 28 D7 24 35 5E 00 00 00
1C0: D6 4F 58 2B C5 08 00 00 00 00 00 00 D4 55 04 09
1D0: 00 00 00 2D 00 00 00 00 6A 1C 00 00 38 00 1A 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3B
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D8

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 2D
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0D0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
100: 00 00 00 00 00 00 00 00 00 00 F0 00 00 00 00 00
110: 00 00 00 00 00 00 F1 00 00 00 00 00 00 00 00 00
120: 00 00 F2 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 20

The only thing I've done with the new drive is to split-partition it (103gb for a portable OS if I feel like it, remainder for everything else) and then to transfer all my data from the old drive (which took about 32 hours.) Is it possible I left the drive on too long and something went wrong? I'm running the "Long Generic" test using Seagate's proprietary "SeaTools for Windows" which they claim can repair some problems of this nature.

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CrystalDiskInfo reporting "Caution" on a new drive. Should I make a warranty claim?

boct1584

Honorable

popatim

Titan

boct1584

Honorable

popatim

Titan

boct1584

Honorable

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