Desktop computer crashes randomly, especially while streaming Netflix.

Roberto Luciano

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Dec 1, 2014
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My parts are:
Windows 7 64bit SP1
Intel i7 960 3.20GHz
GTX 580 Classified
Asus Sabertooth x58
8 gb ram(don't remember what brand)

It all started last Saturday night, I was looking through folders and it crash, it just got stuck without sound, I had to shut it down. The Next day it was on for a few hours, until I used Netflix, it crash 30 minutes in, had to shut down the pc. Tried using it again after it and it crashed multiple times until I gave up. Tried Safe Mode and was successful with a system restore, but after it was done it kept on crashing. I checked the cpu/gpu temps on the Bios and they run at a steady cpu 47-49 Celcius.
I tested it today while monitoring the cpu/gpu while using Netflix, it crash after 25 mins.

I have been reading around possible causes to this but they are very specific, i'm running AVG Antivirus as we speak. Any help would be immensely appreciated since i'm in the middle of finals,

P.S i'm leaving a full Windows re-Install as a last resort.
 


I'll second this answer. There may be another problem that is causing your disk to fail, but your symptoms are typical of a drive about to die. Back up now.
 

Roberto Luciano

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Dec 1, 2014
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I'm buying a hard drive as we speak, in the meantime is their another suggestion just incase the hard drive isn't the problem?

 

Roberto Luciano

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Dec 1, 2014
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It's running right now finishing the virus scan and it hasn't crash, if it is the power supply, how do I go by to test it?
Same goes for the RAM.
 

Roberto Luciano

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Dec 1, 2014
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Hi Aviconus, hope you had a very good Christmas. Since last we talk I went and gave my pc a full clean, added new thermal paste to my cpu, dismantle my gpu and ram and gave them a full clean. Since then my pc haven't had a crash since UNTIL today. I have played games, watch movies on Netflix just my daily normal routine. But today while watching a move on Netflix it crash on me the same way it did 3 weeks ago, since I clean it I have bee monitoring my cpu/gpu temps daily, cpu 40C idle, 55-60 while gaming/streaming, gpu 60 - 65C while gaming. I'm beginning to think it might be my HD after all since I didn't change it after cleaning my pc. But the question remains, why did my pc stop crashing AFTER I gave it a clean and dismounted every piece? Could it be something else or random crashes while streaming online videos = bad Hard Drive?






 

aviconus

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Mar 16, 2011
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Hey Roberto, sorry I am just now seeing your response. Thank you for the Christmas well wishes.

I had an issue with my computer a few months ago that had a similar issue as yours that was a quick fix. The GPU driver was crashing (and bluescreening) my PC any time I watched Netflix/Youtube and the sort. Turned out that it was the GPU hardware acceleration that was causing the driver to crash. Maybe you are having the same issue? Also, in one of your previous posts, you said that you were in the process of buying a new HDD. That is probably going to be the cheapest check. Would use a new HDD for the OS, and if that is the perminant fix, i'd move files from your faulty driver over. Your latest symptoms sound GPU related, but if you have an HDD, i'd try that first.