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BUGCODE_USB_DRIVER blue screen crash, help?

I have been experiencing a BUGCODE_USB_DRIVER blue screen crash at random points, normally once per day. How do I go about fixing this issue?

The error code is 0x000000FE, then it says 0x0000008 then 0x00etc6, then 0x00etc5, then 0x8AC89760
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More about bugcode usb driver blue screen crash
  1. Upload the dmp files somewhere then post the link
  2. Paul NZ said:
    Upload the dmp files somewhere then post the link


    Where do I find the dump files?
  3. Well, computer will now only bootup some random autorecover program that loops constantly. Computers dead. Fanfucking tastic.
  4. Can anyone please help me? I got the laptop to boot up again, can anyone help me on how to solve this issue? Where do I find .dmp files?
  5. c:\windows\minidump folder

    Copy them somewhere then zip them
  6. Paul NZ said:
    c:\windows\minidump folder

    Copy them somewhere then zip them


    https://www.mediafire.com/?zaae54d72o9e7k1

    Here they are.
  7. What are you using internal or external thats connected to a USB port?
  8. Paul NZ said:
    What are you using internal or external thats connected to a USB port?



    External (assuming that means just the 3 USB ports I have on the side of my laptop?) I have nothing, but sometimes I use a USB?

    Can you please explain what I could be using internally that's connected to a USB port, or how to check that?
  9. These drivers are pretty old niorbk.dll from 2009, nimxdfk.dll from 2010, nimdbgkl.sys, nimdbgk.dll, nidimk.dll

    nipalk.sys from 2011, nipbcfk.sys from 2009

    Whats on this laptop made by National Instruments Corporation?
  10. Paul NZ said:
    These drivers are pretty old niorbk.dll from 2009, nimxdfk.dll from 2010, nimdbgkl.sys, nimdbgk.dll, nidimk.dll

    nipalk.sys from 2011, nipbcfk.sys from 2009

    Whats on this laptop made by National Instruments Corporation?


    I don't know, this is a school laptop, so there is alot of pre-installed software. Should I be un-installing it?

    I've had the laptop since the start of 2013, and that software has been there the entire time. The BSOD's only started about a month ago, if that makes any difference.

    Is it possible that the BUGCODE_USB_DRIVER error could be caused by something purely physical? What I mean by that is it isn't something with drivers or something like that, but actually caused by external damage to the laptop?

    Sorry for my complete lack of knowledge, it must be irritating trying to help someone who has no idea about anything. Thanks.
  11. Well usbhub.sys is the file thats crashing.

    Whats the brand/model of this laptop??

    Is Win7 fully up to date with updates??

    WHEN does it crash?? Anytime or when youre doing something specifically?? ie: Like using some USB device?Shutting down, or waking this up?

    This may or may not fix it, you have to request it

    If this is an ASUS see if there's a ATK0110 update on the ASUS site
  12. Paul NZ said:
    Well usbhub.sys is the file thats crashing.

    Whats the brand/model of this laptop??

    Is Win7 fully up to date with updates??

    WHEN does it crash?? Anytime or when youre doing something specifically?? ie: Like using some USB device?Shutting down, or waking this up?

    This may or may not fix it, you have to request it


    Dell Latitude E6230

    Windows 7 is fully updated according to 'Windows Update'.

    The crashes don't seem to be when doing anything particular.I hadn't had a crash for two days, then last night I got 2 crashes in 10 minutes (10PM), then today I got a crash at 5PM. It seems to just happen anytime when I'm using the laptop (like when I'm typing this, it could just BSOD randomly).

    I'm going to try the hotfix now.
  13. Paul NZ said:


    http://i.imgur.com/10EnbFD.jpg (won't let me embed because i haven't validated my email)
    There are more than 3 there? Which should I download?

    I've installed the hotfix you linked. Thanks for your continued help.
  14. Download not add to download, the 3 under chipset.. The ST Microelectrics one and the USB 3 driver.

    Then we'll see how it goes

    I downloaded one didnt have to validate my email
  15. Paul NZ said:
    Download not add to download, the 3 under chipset.. The ST Microelectrics one and the USB 3 driver.

    Then we'll see how it goes

    I downloaded one didnt have to validate my email


    I think you misunderstood my earlier post. There are 8 entries under chipsets, you told me to download 3. I downloaded and installed the following 2 that you just specified:

    -ST Microelectronics Free Fall Data Protection Driver
    -Intel USB 3.0 eXtensible Host Controller Driver

    What is the third one I need to download?
  16. Update the SSD firmware if this has an SSD in it http://downloads.dell.com/FOLDER02331782M/2/SH920-1010BL00_ZPE.exe

    Cant see the USB 3 driver you posted in that pic

    See how it goes after that
  17. Sorry, I will try and clear up the confusion.

    This image is what I see under 'Chipsets'

    http://i.imgur.com/10EnbFD.jpg

    Which ones do I download from that list? That is all I need to know.
  18. The intel USB 3 drivers
  19. Paul NZ said:
    The intel USB 3 drivers


    I only see 1 USB 3.0 driver, and I've downloaded that and the other driver you mentioned, so I assume I've finished that.

    I guess I'll wait and see if there is another BSOD before I report back.
  20. Yup see how it goes now
  21. Paul NZ said:
    Yup see how it goes now


    Well at least there was no wait. I got another BUGCODE_USB_DRIVER blue screen just then.
  22. Update the touchpad drivers http://downloads.dell.com/FOLDER01720006M/1/Input_Driver_JXJ2F_WN_8.1200.101.134_A05.EXE

    Look in device manager are there any entries with a ! beside them, or any that have no drivers??
  23. Paul NZ said:
    Update the touchpad drivers http://downloads.dell.com/FOLDER01720006M/1/Input_Driver_JXJ2F_WN_8.1200.101.134_A05.EXE

    Look in device manager are there any entries with a ! beside them, or any that have no drivers??


    Just had another. I updated the touchpad drivers.

    Everything in device manager looks fine.
  24. Is anyone else willing to help me?
  25. still getting BSODS?
  26. patrickIT said:
    still getting BSODS?


    Yes.
  27. Did you built the PC recently? What software/drivers did you install before the BSODS started?
  28. patrickIT said:
    Did you built the PC recently? What software/drivers did you install before the BSODS started?


    I've had the laptop since early 2013.

    I don't believe I installed any software or drivers before the BSOD's started to now, unless some drivers updated automatically or something.
  29. Best answer
    This tool gives info for all the drivers installed;
    http://www.nirsoft.net/utils/driverview.html

    check Event viewer for any critical errors >> Windows Key + R, type eventvwr .


    Try booting in safe mode five options; (safe mode with NETWORK)

    Option1; Run command prompt and type; shutdown /r /o

    Option2; Hold Shift & click on Restart works in Windows 8 & 8.1

    Option3; Or just mash the F8 key on boot .

    Option4; Run; msconfig.exe > boot > check safemode with network .

    Option5; Boot and immediately press and hold Shift + F8 keys until you see Advanced Boot Options screen from where you can boot into Safe Mode. Do note that you need to press and hold the hotkey while the POST is in progress.


    Follow the steps below;

    step1 ; run device manager and see if there are any errors.

    step2 ; press; windows key + r > type rstrui.exe > use the appropriate restore point (choose the one before the problem occurring) . If you do not have any appropriate available, then move on to step3. Note# Don't choose ancient restore points (takes too long, most likely will not work) .

    step3 ; command prompt type; sfc /scannow to check windows integrity.

    step4 ; command prompt type; Dism /Online /Cleanup-Image /RestoreHealth (make sure to space properly and use CAPITALS) or just copy paste text in command prompt

    step5 ; command prompt type; chkdsk /f

    step6 ; please run mdsched.exe to see if ram is the culprit. (memtest86 preferred)

    // from this point boot windows normally.

    step7 ; run cmd and then type verifier then from graphical user interface >>> Automatically select all drivers installed on this computer.

    download this tool to analyze BSOD http://www.resplendence.com/downloads download free edition of whocrashed the output this program gives you should be enough to solve your problem. (use if verifier gives you a BSOD could be a driver.)

    NOTE# output this program gives you can be posted on forum (it's in text format)

    step8 ; Download latest windows updates and drivers. I will help finding the links if you send me info which hardware you use.


    Hope this helps solving your problem ;)
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