Sound Hardware Broken

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novazganstr

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OS: Windows 7 64bit Specs: GPU GTX 680 FTW 4GB CPU Intel Core i5 3550k RAM 16GB Corsair Vengeance DDR3, Motherboard Gigabyte GA-Z77X-UD3H PSU Corsair 750w Bronze Certified HDD 2TB Western Digital Black
Hi, I've had my computer for a little over two years and during June of this year the sound port in the front broke (I would assume due to me switching between different things it became non-functional). I was still able to get minimal sound out of it, but with much effort as I had to twist it around and then sort of hold it in position to hear anything. After much frustration, I decided to try the simplest and cheapest thing I could think of which was to buy a USB adapter that had a sound port, and so I did just that (I should also mention that because I am a complete utter idiot I didn't even think to use the ports on the back of the computer). Once I got the port in the mail (Syba SD-CM-UAUD USB Stereo Audio Adapter, C-Media Chipset, RoHS) I plugged it in and installed the drivers. But to my dismay, nothing changed. I plugged my headset and my speakers into it (at two different times of course) and neither of them worked. After unplugging this and realizing that I had the ports in the back I then tried them, yet nothing changed. I uninstalled the driver software and still no change (I have checked the simplest and noobiest things such as muted volume etc of course) when I plugged my speakers/headset into the back port. When running a Windows diagnostic it tells me that it is a hardware issue, which leaves me with a few questions:
If I can't get an answer here, should I take it in (which I should have done in the first place)
Should I buy a new motherboard altogether
or Should I just try to live with it? (Preferably not)
 
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Murissokah
Those seem like unrelated issues. Is there any media inside the CD/DVD drive? You could try these steps to fix it (basically uninstall then re-install the drive):

http://techsnsecurity.blogspot.com.br/2006/08/device-devicecdrom0-has-bad-block.html

About the peer resolution, I know it relies on IPV6 connectivity, and that might not be available. PRNP is hardly used though, so unless there is something very specific you are trying to do and having issues with this, I'd forget about it.

This leaves us back where we started. What looks more likely to me is that your front audio output is damaged and your computer is still routing audio to it. When you try to use anything that outputs sound, please open up volume control and check if the...
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Murissokah

Murissokah

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There are quite a few things you can try before considering taking it to specialized maintenance and repair. Here is how I would start:

1. Check your hardware devices for errors. Open device manager (press windows button, click "run", type "devmgmt.msc" in the box and press enter. No quotes.) and look for anything with a yellow exclamation mark or red stop sign.

In sound video and game controllers, all your sound adapters should be listed. If your USB adapter is installed and connected, it should list as an additional adapter. I see no reason for both adapters to suffer a hardware failure.

2. Check that you are trying to output sound from the correct sound adapter. Right click the speaker icon (bottom right), click "playback devices". There you should also see all your sound adapters. Make sure the one you are trying to use is set as default. If it isn't, right-click it and select "set as default" (or something of the likes).

3. Make sure volume control is properly set. Right click the volume icon, choose "volume mixer" and make sure no sliders are muted or set too low.

If none of this helps, please provide some more info on what you see in device manager.

Edit: Just a little heads up. Every time you change the default sound device, applications that are already running may not process this change. If you are using something to test if sound is coming out (such as media player or itunes, or youtube on your browser), make sure to close the application and open it again after you change the default sound device.
 
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novazganstr

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novazganstr

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Oops sorry about that XD Kind of new to this whole forum, but I have tried all of these and still no difference. Under playback devices it shows as working, but even trying to play a test tone gives the message "Failed To Play Test Tone." What specifically do you want me to list under device manager? The different sound devices?
High Definition Audio Device
NVIDIA High Definition Audio
Those are what are listed underneath my "Sound, video and game controllers."

 
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novazganstr

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The sound driver for the USB device was installed, but after trying to get it to work again, I uninstalled it because it failed. I plugged an HDMI cord from my graphics card to my monitor because my monitor has on-board speakers, but even though it SAYS it should be working perfectly, there's still no sound.

I would also like to bring up that point that I can't even play games like Skyrim or Rome: Total War because they're a bit older and require some sort of sound. Like I said in the original post, Windows Diagnostic said that it was some sort of hardware issue.
 
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Murissokah

Murissokah

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From what you have told us, it seems to me a hardware issue in one of your sound devices is a likely cause, but that would not happen to every sound device at once. Your HDMI sound device is an entirely different sound device, it shares nothing with your on-board sound. Does it not make a difference which one you choose as default before launching your applications?

If it happens exactly the same way to all of your sound devices at once, then it is something else. Even if it is a hardware failure, it would be unlikely that all your sound devices failed at once. If changing the default device does nothing, please try reading your system logs and looking for something related to your sound devices just after you reach an error like the one described. (To access your system logs, WIN+R then type "eventvwr", then enter. There, look for "Windows Logs > System".)
 
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novazganstr

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So, I started seeing this around the time that my sound failed
Driver detected an internal error in its data structures for .
I am also seeing this
The device, \Device\CdRom0, has a bad block.
In fact, I am seeing The device, \Device\CdRom0, has a bad block. quite often. I am guessing (because I turn off my computer at night) that this happens every time I turn on my computer.





I am also getting this The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535
And a couple other things related to The Peer Name Resolution Protocol.
 
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Murissokah

Murissokah

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Those seem like unrelated issues. Is there any media inside the CD/DVD drive? You could try these steps to fix it (basically uninstall then re-install the drive):

http://techsnsecurity.blogspot.com.br/2006/08/device-devicecdrom0-has-bad-block.html

About the peer resolution, I know it relies on IPV6 connectivity, and that might not be available. PRNP is hardly used though, so unless there is something very specific you are trying to do and having issues with this, I'd forget about it.

This leaves us back where we started. What looks more likely to me is that your front audio output is damaged and your computer is still routing audio to it. When you try to use anything that outputs sound, please open up volume control and check if the volume bars are moving (they should). If they are, the software is actually passing sound to the hardware, if they aren't, then the problem is probably before that.

You could try removing the audio drivers for the VIA onboard sound card. There is a warning on the site that you should update your BIOS when installing the latest drivers, so you might give that a try, too. Or you could just disable it entirely in BIOS and install the USB sound adapter.
 
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