I wonder if anyone can help...
PROBLEM
The problem first started when one day I turned on my computer to find that the mouse and keyboard did not work (they were plugged ion to the USB 3.0 ports at the back of my computer).
I unplugged the mouse and keyboard, and plugged it in to the only USB 2.0 ports.
I updated the USB 3 driver with the latest driver. How ever I still had two 'Unknown Device' objects appearing under Universal Serial Bus Controllers. This was despite All the Renesas controllers being installed.
I began to think it was a hardware issue! My computer would recognise the USB ports in the Device Manager, the computer would not recognise anything I would plug in.
FAILED SOLUTIONS
After updating the drivers, restarting and seeing no results, I decided to format my hard drive.
Result: The USB 3.0 started working again! But, only for a brief time. After around 3 months, the problem started again.
After a further two reformattings (I'm inventing new words, here!), I decided to wipe the data completely, using Secure Erase.
The problem was solved! Until today.....
Upon switching on my computer, I have the same problem.
I looked for all the latest drivers, and installed them. The installation went great, but plugging my printer, headphones, or webcam? No joy.........
Can anyone help please?
PROBLEM
The problem first started when one day I turned on my computer to find that the mouse and keyboard did not work (they were plugged ion to the USB 3.0 ports at the back of my computer).
I unplugged the mouse and keyboard, and plugged it in to the only USB 2.0 ports.
I updated the USB 3 driver with the latest driver. How ever I still had two 'Unknown Device' objects appearing under Universal Serial Bus Controllers. This was despite All the Renesas controllers being installed.
I began to think it was a hardware issue! My computer would recognise the USB ports in the Device Manager, the computer would not recognise anything I would plug in.
FAILED SOLUTIONS
After updating the drivers, restarting and seeing no results, I decided to format my hard drive.
Result: The USB 3.0 started working again! But, only for a brief time. After around 3 months, the problem started again.
After a further two reformattings (I'm inventing new words, here!), I decided to wipe the data completely, using Secure Erase.
The problem was solved! Until today.....
Upon switching on my computer, I have the same problem.
I looked for all the latest drivers, and installed them. The installation went great, but plugging my printer, headphones, or webcam? No joy.........
Can anyone help please?
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