HP p6631p possible MOBO issue?

slimjim4567

Reputable
Jun 4, 2014
6
0
4,510
Hi,
I attempted to help save my grandfather in law some money when he told me he was going to have to have windows reinstalled on his computer. I told him I would do it for free, having formatted and re-installed windows a number of times. Here is as concise as I can be what happened -

Computer is a hp p6631p running windows 7 home premium
1)No bootable recovery disk or HD sector, created bootable USB using ISOs off windows website for 7 home premium

2)Opened up command line using Shift+f10 when computer booted to windows install

3)ran diskpart command - attempted to clean all, then format and create partition
-Clean all command took 2 days for 1 TB WD blue (this was not stock HD as he had already had it replaced, computer is only 4 years old and not heavily used)
-format (NTFS) took again around 17 or 18 hours ? Seemed unusually long to me

4)installed windows
-after booting for the first time windows ran VERY slowly. basically it was unusable.
-suspect HD failure, created bootable USB with Western Digital's diagnostics on it

5)booted to WD diagnostics, ran quick test, got a read head error
-ran extended test, received the "too many errors, replace drive" code

6)purchased a TB WD black off newegg to replace blue drive.

7)installed drive, and attempted to create partition using disk part to install windows on, received an I/O error. Was able to run clean command, but could not create the primary partition.

8)Ran smart test from BIOS, received read head error

Drive/Sata controller is set to AHCI. I attempted to plug the HD into another sata port on the MOBO and had the same result on the smart test. Have not tested HDs in my PC to see if I get the same errors. Does this indicate issues with the MOBO/Sata Controller ? or can anyone point me to what the problem could be ? Should I try a different SATA cable ? Any help you guys could provide would be greatly appreciated.
 
Solution
That model has a little 250-watt (max) power supply (Zinfandel), Bestec ATX-250-12V. Check the voltages in the BIOS. That might need replaced.

slimjim4567

Reputable
Jun 4, 2014
6
0
4,510
quick update: tried a different SATA port, tried a different SATA cable, and tested the HD in my PC and received no smart errors. If this is a bad sata controller is there anything I can do besides replacing MOBO?
 

slimjim4567

Reputable
Jun 4, 2014
6
0
4,510
Hey Calvin thanks for the reply. I am going to mark this as closed. I believe the problem is the motherboard. Voltages look ok, and Im an amateur and don't know how to narrow it down any further without throwing parts it or at least swapping out the PSU with a working one or attempting to get another of the MOBO thats in the PC. I may just let it go since he has a laptop with all his backed up data on it. Thanks!