Display Drivers Crashing / Tested with Unigine Heaven Benchmark 4.0

Jamo15

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Dec 5, 2014
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For a while now my display drivers have been crashing. My main game WoW it doesnt happen much, But other games such as the newly released Dragon Age: Inquisition it crashes A LOT it also happens on other games, Dragon age 2, BF3/BF4.

What happens is my screen will go Black as if the GFX card has turned off or something, it will come back on with a windows notification "Display driver stopped responding and has recovered: Display driver NVIDIA windows Kernel mode driver, Version 344.75(have tried many drivers) stopped responding and has successfully recovered" which then crashes my game.

I have read around on the forums and found a post to try Heaven Benchmark and so i did.
I ran it in DX11 Ultra/high/medium graphic settings tessellation at extreme, normal, Moderate and disabled. AA at disabled 2x 4x and 8x... All resulted in my display drivers crashing i think a total of 10 - 15 crashes with them settings.

I ran it in DX9 and the only crash i had was when i turn AA to 8x and then no more I had it on 2x before changing it and not one crash i left to to run through all 26 scenes.

I'm trying to diagnose the problem so I can get it fixed I've also been told my PSU is kinda crappy just trying to figure out if its my PSU or GPU only want to buy one replacement trying to figure out which one it is.

Mobo: Z77 Extreme
GFX card: Nvidia GTX 680 4GB
Ram: 8GB
OS: Windows 7 64 bit
Intel core i7 3770 cpu @ 3.4hz
PSU: Cooler Master 700W
I have a Corsair H75 dual fan liquid CPU cooler.
 
Solution
No it means it is the default card settings.
Try to underclock it with MSI Afterburner and check whether it fixes your issue.
You can start with core clock -100MHz, mem clock -200MHz.

I am not sure it is the cause your problem but I won't hurt trying, maybe someone else will have a better idea.

Jamo15

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Dec 5, 2014
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I got a company to build it I'm not sure what they have done.. I'm really not tech savvy... Let's say it is clocked too much is there a way to un-clock it?
 

SproutSchon

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Nov 24, 2014
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It shouldn't be the problem then, I can't picture the company spending hours to OC properly your GPU. :D
To make sure dl GPU-Z and check your card clocks (core and memory) and compare with your manufacturer specs (on its website).
You can also use MSI Afterburner to set the clocks very easily usually to OC, but in your case you can try to underclock your GPU to check whether it fixes the issue.

Are you using GeForce Experience to keep your drivers up to date? (although the version 344.75 is the one you should have)
 

Jamo15

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Dec 5, 2014
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Yeah I'm using GeForce Experience I have also done a Complete fresh install of my drivers following a guide here on Tomshardware.

GTX 680 GPU Engine Specs:
1536 CUDA Cores
1006 Base Clock (MHz)
1058 Boost Clock (MHz)
128.8 Texture Fill Rate (billion/sec)

On GPU-Z Says:
GPU Clock: 1085MHz Memory: 1575 MHz Boost: 1150 MHz
Default Clock: 1085MHz Memory: 1575 MHz Boost: 1150 MHz

I'm guessing that means its Over clocked?
 

SproutSchon

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Nov 24, 2014
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No it means it is the default card settings.
Try to underclock it with MSI Afterburner and check whether it fixes your issue.
You can start with core clock -100MHz, mem clock -200MHz.

I am not sure it is the cause your problem but I won't hurt trying, maybe someone else will have a better idea.
 
Solution

Jamo15

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Dec 5, 2014
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Hmm ok so I'm looking into updating its BIOS since i have never done it at all so something to look into? its just in Dxdiag it says approx total memory: 4038 MB but GPU-Z it says 2048 MB Which is right :S
 

Jamo15

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Dec 5, 2014
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Under Clocked my core clock by -100 and what would you know it worked!! Thank you so much for the advice been looking for a solution for along time!!