Hello I would like to thank in advance for any help that the community may give
I bought an external HDD (Seagate Expansion 2 TB) and it worked fine for 3 weeks plugged to a USB 3.0 port on the back of my PC and i had transfer rates read/wright avg 130 mbs, then after the third week the transfer rate dropped to 40 mbs until 2 days later it ceased to get detected by the PC. I discovered that it can still function if i plug it to a USB 2.0 port but that wont fly because i paid for faster rates. Can some someone please help me get a solution, thanks in advance, some useful information follows:
It is connected to an Asus Sabertooth 990fx 2.0 with all drivers up to date
I have downloaded and installed the latest USB controllers for this MB from Asus
It has only been plugged to this PC and to a Samsun Smart TV D8000 series
My OS is Windows 8.1 up to date
Update: while connected to the USB 2.0 port, SeaTools (seagate diagnostic tool) cant find any error on the drive.
Update 2: while connected to the USB 3.0 port the device does not appear even on disk management
If more information is required please let me know
I bought an external HDD (Seagate Expansion 2 TB) and it worked fine for 3 weeks plugged to a USB 3.0 port on the back of my PC and i had transfer rates read/wright avg 130 mbs, then after the third week the transfer rate dropped to 40 mbs until 2 days later it ceased to get detected by the PC. I discovered that it can still function if i plug it to a USB 2.0 port but that wont fly because i paid for faster rates. Can some someone please help me get a solution, thanks in advance, some useful information follows:
It is connected to an Asus Sabertooth 990fx 2.0 with all drivers up to date
I have downloaded and installed the latest USB controllers for this MB from Asus
It has only been plugged to this PC and to a Samsun Smart TV D8000 series
My OS is Windows 8.1 up to date
Update: while connected to the USB 2.0 port, SeaTools (seagate diagnostic tool) cant find any error on the drive.
Update 2: while connected to the USB 3.0 port the device does not appear even on disk management
If more information is required please let me know
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