- Mar 1, 2013
- 8
- 0
- 10,510
Hello.
I have had this issue with my PC pretty much since I bought it a year and a half ago: When I leave it to idle, it will eventually crash. The screen turns off, though the tower light stays on but nothing I do can wake it up. I am forced to hold the power button to force a shut down and then am able to restart it again. If I'm actively using the computer it very rarely crashes (maybe once in the last few months), but EVERY time I leave it idle it will within about half an hour. I will sometimes play a movie or leave a game running just to prevent it from crashing while streaming movie items to my roku or xbox (streaming through plex or playOn doesn't seem to prevent the crashes)
I recently switched to a SSD for a faster start up, and had hoped that the HHD might be the issue but after testing, it still shuts down. I don't really have enough information to diagnose the issue, so my question is more: how do I go about troubleshooting this issue? I just did a fresh install and update yesterday, so I doubt its something I have installed.
Hardware information (grabbed from Belarc):
OS: Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Drives:
Samsung SSD 840 EVO 250GB [Hard drive] (250.06 GB) -- drive 0, s/n S1DBNSAF924375L, rev EXT0BB6Q, SMART Status: Healthy
WDC WD10EZEX-00KUWA0 [Hard drive] (1000.20 GB) -- drive 1, s/n WD-WCC1S6179162, rev 15.01H15, SMART Status: Healthy
Motherboard
ASUSTeK COMPUTER INC. M5A99X EVO R2.0 Rev 1.xx
Processor
4.00 gigahertz AMD FX-8350 Eight-Core
Display
AMD Radeon HD 7800 Series [Display adapter]
ASUS VH232H [Monitor] (23.4"vis, s/n C1LMTF012946, January 2012)
Memory
Slot 'DIMM0' is Empty
Slot 'DIMM1' has 4096 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 4096 MB
I have had this issue with my PC pretty much since I bought it a year and a half ago: When I leave it to idle, it will eventually crash. The screen turns off, though the tower light stays on but nothing I do can wake it up. I am forced to hold the power button to force a shut down and then am able to restart it again. If I'm actively using the computer it very rarely crashes (maybe once in the last few months), but EVERY time I leave it idle it will within about half an hour. I will sometimes play a movie or leave a game running just to prevent it from crashing while streaming movie items to my roku or xbox (streaming through plex or playOn doesn't seem to prevent the crashes)
I recently switched to a SSD for a faster start up, and had hoped that the HHD might be the issue but after testing, it still shuts down. I don't really have enough information to diagnose the issue, so my question is more: how do I go about troubleshooting this issue? I just did a fresh install and update yesterday, so I doubt its something I have installed.
Hardware information (grabbed from Belarc):
OS: Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Drives:
Samsung SSD 840 EVO 250GB [Hard drive] (250.06 GB) -- drive 0, s/n S1DBNSAF924375L, rev EXT0BB6Q, SMART Status: Healthy
WDC WD10EZEX-00KUWA0 [Hard drive] (1000.20 GB) -- drive 1, s/n WD-WCC1S6179162, rev 15.01H15, SMART Status: Healthy
Motherboard
ASUSTeK COMPUTER INC. M5A99X EVO R2.0 Rev 1.xx
Processor
4.00 gigahertz AMD FX-8350 Eight-Core
Display
AMD Radeon HD 7800 Series [Display adapter]
ASUS VH232H [Monitor] (23.4"vis, s/n C1LMTF012946, January 2012)
Memory
Slot 'DIMM0' is Empty
Slot 'DIMM1' has 4096 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 4096 MB
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