Shipper drop my package on the ground on delivery will my components be ok?

M05final

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Mar 21, 2014
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First off i would like to say sorry if im in the wrong forum

Anyways today i received my first two boxes of computer hardware for my new build.

But i wasn't home when they came, but luckily my girlfriend was anyways when they came in she text me and the first box that came in was dropped by the shipper on my front drive way. This box had the following

-Motherboard
-liquid cooling
-CPU
-Ram
-HDD
-optical drive
-Anti Wristband
-OS

I opened the box and looked at the stuff and didn't see any dents except my anti wristband case was crack but its just the case.

So im wondering if any of the stuff would be broken?

Also my second one had my PSU on top of my GPU could that be a problem

I also can't take them out of the box and test them since my case and monitor hasnt been delivered yet.

Thanks you for all the help
 
Solution
I would be most concerned about the HDD. My friend threw his computer (not laptop) against a wall, then continued to pull peices out of it and throw them about the room somewhat randomly (someone called during a heated game of multiplayer Doom 2 and caused his modem to drop the connection). In his fit of depression, he gave them all to me to see if I could salvage any of them. Nothing was broken, nothing at all, except the dent in the drywall where the case hit. Being the nice guy that I am, I sold it back to him at a fair price for a nice profit.

Long story short, a delivery technician dropping a box probably doesn't even come close to what happens to the box in transit, moving in and out of various trucks along the way, those...

BrandonYoung

Reputable
Oct 13, 2014
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5,960
I would be most concerned about the HDD. My friend threw his computer (not laptop) against a wall, then continued to pull peices out of it and throw them about the room somewhat randomly (someone called during a heated game of multiplayer Doom 2 and caused his modem to drop the connection). In his fit of depression, he gave them all to me to see if I could salvage any of them. Nothing was broken, nothing at all, except the dent in the drywall where the case hit. Being the nice guy that I am, I sold it back to him at a fair price for a nice profit.

Long story short, a delivery technician dropping a box probably doesn't even come close to what happens to the box in transit, moving in and out of various trucks along the way, those guys are brutal, and most hardware resellers package the hardware accordingly, and the manufacturers package accordingly as well.

Monitor temperatures on the GPU to make sure the heatsink didn't get dislodged somehow during the fall.
Make sure no leaks on the watercooler.
HDD's can survive quite a bit of shock if they are not spinning, but again, I would worry about this component the most...

Good luck!
 
Solution
I wish shippers would be more careful, but the truth of it is no telling what goes on in transit. Even if a delivery driver appears careful, they could have kicked it around the last 2 days. Same goes for components in the store, we just see the parts that look good in their boxes. We never see the 5 products from the crate that got sent back because a forklift went through the crate full.

If it were me, I'd just give everything a visual inspection. Most things are packed decent in their packaging. I wouldn't worry about the psu being on top of the gpu, they should each be packed well too. So long as no visible damage, cracks, bent pieces etc. then I'd go ahead and assume them to be ok and put the system together. If something is in fact damaged, that's what a warranty is for.

As far as visual damage of shipping boxes, packaging and what not, I'd take photos to have on hand just in case. Before you even open it. Try to get a shot of the factory seal still in place so they can't blame it on your carelessness removing parts from their packaging. Then if there is any dispute with a company regarding warranty fulfillment, you can send them the photos and say "hey, look at this. this is how I received it."

Best of luck and hopefully everything survived and is in working condition.