Need some assistance getting my ram to work, or advice on what to buy if i take it back.

Bobosapian · Dec 11, 2014

Hi guys, first of all to anybody taking time out of their day to read this to try and hlp me, thanks a million

my issue is as follows, i have an acer veriton s670g, specs in the link below

http://www.bmstech.com.au/Brochures/Acer/S670G.pdf

it only had 4gb of ram and i wanted to get an extra 2gb because when i play games and open multiple browsers i lag a bit so i bought a 4gb stick from a local computer store, the guy at the store told me that ANY ddr3 ram will work with ANY OTHER ddr3 stick, however when i plug the ram in the computer will turn on but it wont boot and it makes a horrible beeping noise, ill post the ram that was in it and the ram i bought, if somebody could tell me if theyre compatible or not itd be really appreciated

This is the ram that was installed, 2x2gb stick in the first channel

http://www.cnet.com/products/samsung-memory-2-gb-dimm-240-pin-ddr3-series/specs/#p=samsung-memory-2-gb-dimm-240-pin-ddr3-m378b5673eh1ch9/

and this is the stick i bought

http://www.kingmax.com/en-global/product/product/Model/DDR3_Desktop_memory_module

rockie_ · Dec 11, 2014

it seems to me that the new RAM cant run at 1066 MHz , so it is not accepted . But i could be wrong .

Does the rig run with the new RAM only ?

Calculagator · Dec 11, 2014

What the guy at your store said should be true but isn't always. Motherboards can be picky in what RAM combinations they accept. You should try removing your old RAM and only installing the new stick. You may need to try multiple slots and/or resetting the CMOS. If you can get that to boot you may be able to make the system work. If not, the RAM is probably defective and you should exchange it.
If it will boot, try adding back in the old RAM one stick at a time. You may need to try various combinations and it may not be possible to get it to run with 3 sticks, it may need either 2 or 4.

CaedenV · Dec 11, 2014

Technically should work, but all ram will run at the speed of the slowest stick of memory, so the newer ugly but faster ram will run at the speed of the slower memory.

Try removing the other stick of ram and install the new stick in DIMM-0 (should be marked on the motherboard) and see if it works. If it does then put your other 2 sticks of ram in DIMM 1 & 3, or if you only have 2 slots then just put a stick in slot 1. Sometimes motherboards get confused when the larger memory is not in the first bank... it shouldn't, but it can happen.

If none of that works then put the old ram back and make sure that it works still and return the new stuff for a different stick.

Being an older Core2 based system there is a chance that it is not running normal 1.5V memory, and instead needs the older 1.65V standard memory. Not likely, but worth a look. It should be labeled on a sticker on the RAM module.

At any rate, when you go in, bring one of the old sticks of ram with you. Nothing easier than showing up at a store and giving someone a physical object to match. It really takes out a lot of the guesswork.

Bobosapian · Dec 11, 2014

Thanks for your help guys I tried all of the solutions and as caedanV said I'll just have to take it back tomorrow morning and grab a different stick.

Thanks for your time and effort regardless, I learnt some stuff anyways haha. Ty

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Need some assistance getting my ram to work, or advice on what to buy if i take it back.

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