I just got a new graphics card and I'm not getting any signal

cripterket

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Dec 11, 2014
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I know it's not any cable problems I quadruple checked all my cables and I have enough power for sure my monitor works to and I know the graphics card is recievong power because the fan is spinning and everything else on my computer seems to boot up fine all the lights and fans are turning on I made sure the card was firmly placed in its slot I tried to put my old card back in after trying to solve the problem by looking on the Internet but now my original card wont display please help
 
Solution
You probably didn't have it completely seated and playing around with it you got it to seat correctly. Or, there may have been a bad connection on one of the pins that resolved itself by jostling it around. Glad it's working for you now. Good luck.
What is the model number of your power supply? This is important.

Is it not working AT ALL? No POST information, nothing, on either card?

Are you absolutely sure the card is COMPLETELY seated, and locked in place?

Is the 240 the old card or the new one?



 

cripterket

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Dec 11, 2014
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The power supply is unbranded I know it works because I used it before my graphics card arrived in the mail

I'm not getting a signal at all with either card since I tried using the new one

Yes I was and even checked it again just now

New one
 
That unit is about as chintzy as they come. No reviews, at all, nor any references to it, which is always a bad thing. When the model number only brings up a very few obscure listings at places like hookbag.com, buzillion.com and one Amazon listing, with reviews like these, it's very bad. I've never even heard of the brand in over 25 years of working with computer hardware.

http://www.amazon.ca/Supply-EPS12V-SLI-ready-PCI-Express-KENTEK/dp/B00596U0YQ

http://www.tomshardware.com/answers/id-1963050/kentek-good-quality.html

That PSU is made by Kentek. If you google THAT, all you will find is posts about failures and explosions. And hardware damage. I'd say you've been lucky so far, mainly because you didn't have any hardware that was placing any realistic demands on your system. Once you installed a different piece of hardware, it likely pushed that POS over the edge. That being said, there could always be other issues going on as well, but since it's a fact that you've got a problem waiting to happen, or that already happened, with that PSU, I'd probably address that first.

Clearly, you got lucky for a while, and now, not so much. Replace the PSU first and then determine if anything else was damaged by it. At the very least, try another PSU to see if the problem resolves itself. Pretty hard to believe that two different GPUs have the same issue. There may have even been damage to the board.

 

cripterket

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Dec 11, 2014
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4,510
Actually I was just being a bit stupid everything works fine I just need help changing what the default pci slot is I reset the Dios and plugged the old card in so it's probably just that I'm not the best with dios
 
No, you shouldn't need to install any drivers for it to work at a basic level. Windows should support pretty much any GPU card as a basic graphics adapter until you install the drivers. Installing the drivers and then installing the card shouldn't make any difference at all. If you have it installed in the blue slot, completely seated, with any necessary power cables attached, and it doesn't work, then either the slot or the card are likely either bad or unsupported, or the PCI power circuit from the PSU has failed. I'd really try a different PSU first.

The PSU could be working fine to supply power to one area but not another. Happens all the time.
 
You probably didn't have it completely seated and playing around with it you got it to seat correctly. Or, there may have been a bad connection on one of the pins that resolved itself by jostling it around. Glad it's working for you now. Good luck.
 
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