Blue Screen of Death and Slow Computer

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AustinG1990

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Dec 11, 2014
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My computer has been recently getting "Blue Screens of Death".

Computer Specs:
HP Pavillion
Nvida GeForce 9500 GT
OS: Windows 7 Professional
Processor: AMD Phenom(tm) 9150e Quad-Core Processor, 1800mhz
RAM: 4GB

The error message was IQRL_Not_Less_or_Equal, or something along those lines. The screen went away to fast for me to get a picutre or read barely anything on it. It happened twice and then never again since.

It hasn't gotten that in the last couple of days, but now my computer is VERY slow. I was downloading at around 3000kbps, now it's at 100-150kbps. And opening anything on the computer, even things like the control panel, are vey slow. Video games also have very low FPS, but have good ping (I think that's what it's called, it displays "50-60ms") So I'm not sure it has to do with my internet. I even ran a virus check with Microsoft Security Essentials and nothing popped up.

I looked around for people with similar issues, tried the fixes that worked for them, but nothing has helped me. I'm not sure what else to do, or what's causing the problem.

I'm new to these forums, so not sure how to structure my post, sorry if anything is incorrect! I would greatly apperciate any help!
 
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Rit_86

Rit_86

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Jul 3, 2012
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Check whether you have enough virtual memory. Right click computer -> Properties -> Advanced system settings -> Advanced -> Performance -> Settings -> Advanced -> Virtual memory settings and choose the first option to automatically manage page file size. then restart and see if it helps. Also if it does not help, check with another pc whether your RAM is OK or not.
 
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AustinG1990

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Dec 11, 2014
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I'm really bad when it comes to things outside of the internet, I couldn't figure out how to use the onedrive, so I just pasted what the bluescreenviewer showed. Sorry if this doesn't help. If you need something different, have mercy and help me with how to get the dmp files? I couldn't find an asnwer that made sense to me on Google. Sorry again!

110714-17191-01.dmp 11/7/2014 8:20:44 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 0x00000008 0x00000002 0x00000000 0x8c531e9d storport.sys storport.sys+11e9d Microsoft Storage Port Driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17577 (win7sp1_gdr.110310-1504) 32-bit ntkrnlpa.exe+40b9f storport.sys+11e9d storport.sys+948b storport.sys+fa13 C:\Windows\Minidump\110714-17191-01.dmp 4 15 7601 161,968 11/7/2014 8:26:38 PM
 
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Paul NZ

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Sep 15, 2014
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This file is old SCTDriverV1011.sys something belonging to Jungo. Update the drivers

See if there are any updated chipset drivers on the HP site

Are you using any external hdds?? If so what? I think this crash has something to do with sata or chipset drivers..

Whats the hdd on this system?



 
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AustinG1990

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Dec 11, 2014
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I'm looking at the updated drivers on the HP website now. (I assumed Nvida was the only drivers that needed to be updated) I'm not sure where to find what my hard drive is called, but it has1TB of memory, it had to be replaced awhile ago (My brother did this for me so im not sure what it was). I was looking on the MSInfo but i can't find the HDD name.
 
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AustinG1990

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Dec 11, 2014
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Thanks for being so nice, I know that my ignorance is very high about this stuff.


ST1000DM 003-9YN162 SCSI Disk Device

I hope that is the right thing you're asking for!
 
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Paul NZ

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Sep 15, 2014
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Dbl click on this hdd entry in device manager, go to details tab. Change it to hardware ids. What are the last four or more numbers / letters here?? It'll be something like CC4F, or something

This is the firmware version thats on it

Also make sure the the sata cables are in properly...
 
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AustinG1990

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Dec 11, 2014
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CC4H
 
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Paul NZ

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Sep 15, 2014
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Ok thats all good. Looks like thats the latest firmware.. I would check the sata cables as above see if theyre in properly.

How are the sata cables connected to this hdd?? Directly to it from the PSU or are you using molex connectors?? Because these can come loose

And you may or will get this stop error youre getting now, it you lose power to the hdd
 
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AustinG1990

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Dec 11, 2014
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As far as i can tell, they are connected directly into another box, and they are in properly, I pushed them in to make sure none were loose.

 
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AustinG1990

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Dec 11, 2014
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Also, when i tried to update the SCTDriverV1011.sys file, it said "Windows determined to be up to date" or something as long those lines, im not sure how to update them manually.

 
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AustinG1990

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Dec 11, 2014
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Under Device Manager it was listed under Jungo.

 
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AustinG1990

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I'm not sure what Jungo is. It's something to do with "WinDriver" according to their website. I'm not sure where it came from, I guess it was something already downloaded on here. Also, I cant seem to find anyway to update the driver from their website, it's just prompting me to try the 30-day free trial. Do you think this is something bad? Like a virus? I've never heard of this website or company before.
 
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AustinG1990

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Dec 11, 2014
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No, there's no program with the word Jungo in it. There are two with SCT in the name, like the file had. One called SCT Driver Updater by SCT Performance LLC and SCTDriverV1011x86 by SCT.

 
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AustinG1990

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Dec 11, 2014
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Not that I know of, i looked at the SCT Updater program and It said i needed to plug-in my device. And I have nothing like that, so i'll go ahead and uninstall.

 
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AustinG1990

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Dec 11, 2014
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Not sure if it was related or not, but after I uninstalled the SCT Updater (Still in process of uninstalling the driver) around the same time I noticed my download speed went back up to 3000kbps from 50-100kbps. But my videos are still stuttering every other secound, even when I let them load completely before playing.

 
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