Application s1_mp64_ship.e has been blocked from accessing Graphics hardware.

germs95 · Dec 12, 2014

"Application s1_mp64_ship.e has been blocked from accessing Graphics hardware."

I get this error when I play Call Of Duty: Advanced Warfare T_T

I used to get "Driver crashed and recovered" but that is fixed but now this new error happened :/

- Win 8.1
- GT750M
- 8 GB DDR5
- 2.4 GHz

EDIT: Also, Direct3D crash

Vynavill · Dec 12, 2014

I assume you updated to latest drivers and DirectX/VC++ libraries, haven't you?
If you didn't, do it now.

It could also be Optimus messing things up and ignoring your dGPU, while trying to use your iGPU. Make sure the game is set to run with the Nvidia card rather than the integrated Intel.

Last, but not least, make sure your laptop's running in high performance mode under your energy saving settings. You can quickly access such options by the battery icon in your tray bar.

germs95 · Dec 12, 2014

Vynavill :

How do I update my VC++ libraries?

Is it from the game's folder itself?

Vynavill · Dec 12, 2014

Steam should've done that for you automatically, but yes. There's a _CommonRedist folder into the game's installation directory containing what you need.

It's usually better to just download them from Microsoft's website, but for a quick fix they're usually OK.

BTW, by VC++ I mean "Visual C++ Redistributable packages"

germs95 · Dec 12, 2014

Vynavill :

I did it, tho Im not sure if it will fix the problem haha. But I'll update about it later..

germs95 · Dec 12, 2014

Vynavill :

No luck, crap! sigh

Vynavill · Dec 12, 2014

Have you tried the other solutions I gave you as well?

germs95 · Dec 12, 2014

Vynavill :

Yeah, this is frustrating, I wasted my time downloading the game when all it gave me were crashes. Google'd the problem but still no solution -.- sighh

Vynavill · Dec 12, 2014

AFAIK your error occurs either with corrupted video drivers (which isn't the case, unless other games have the same issue) or with Optimus messing around.

Please, check again. Go to your Nvidia control panel and open the 3D application settings.
Make sure the list has a record for Advanced Warfare and that it'll use the high performance Nvidia chipset (it MUST be set to that manually, not by automatic detection). Leave all other settings alone.

Try doing a cache integrity check through Steam, otherwise. There's a low probability it'll fix anything in this case, but for the time it takes, it's not wasted anyway.

germs95 · Dec 13, 2014

Vynavill :

AFAIK your error occurs either with corrupted video drivers (which isn't the case, unless other games have the same issue) or with Optimus messing around.

Please, check again. Go to your Nvidia control panel and open the 3D application settings.
Make sure the list has a record for Advanced Warfare and that it'll use the high performance Nvidia chipset (it MUST be set to that manually, not by automatic detection). Leave all other settings alone.

Try doing a cache integrity check through Steam, otherwise. There's a low probability it'll fix anything in this case, but for the time it takes, it's not wasted anyway.

What's Optimus? :/

Vynavill · Dec 13, 2014

It's Nvidia's take at laptop energy saving. AMD has a similar technology called "Enduro".

Long story short, it's an unremovable, not deactivable function that, basing itself on various game data, it decides whether the game should run with the integrated GPU or the discrete one.
This can lead to issues or instabilities with some games which need to get exclusive access to the GPU (like CoD lately).
You can only work your way around it by forcing a game to run with the GPU, and that's done in your video card's control panel.

Yeap ChoonJin · Dec 15, 2014

Hi there,

i faced the same error as Germs95 too during a game or two of COD : Advanced Warfare. here is the link to my dumpfiles. anyone who can read it? (https://dl.dropboxusercontent.com/u/44721713/s1_mp64_ship.zip ) please help

it keeps crashing whenever i play. im using windows 8.1, GTX765M

Yeap ChoonJin · Dec 15, 2014

Hi there,

i faced the same error as Germs95 too during a game or two of COD : Advanced Warfare. here is the link to my dumpfiles. anyone who can read it? (https://dl.dropboxusercontent.com/u/44721713/s1_mp64_ship.zip ) please help

it keeps crashing whenever i play. im using windows 8.1, GTX765M

germs95 · Dec 15, 2014

Yeap ChoonJin :

Damn.. We're in the same boat haha

Tho I did managed to fix it a bit, I mean, I can play 1 - 2 games now or if Im lucky, maybe 3 - 4 then the error happen. I dont know how I did it but I just reinstall my Direct X, my Adobe player, VC+ libraries x64 and x86.

germs95 · Dec 15, 2014

Yeap ChoonJin :

You might want to check this out too http://steamcommunity.com/app/209660/guides/#scrollTop=300

Vynavill · Dec 15, 2014

Unless someone beats me to it, I'll try giving your dmp files a look in a couple hours yeap (I'm at work ATM, I can't see them, nor download 1.32 GB of dumps...).

You say you've managed to play a couple games germs, but that it crashes afterwards, is that correct? Does the game output any dump like yeap does?

germs95 · Dec 15, 2014

Vynavill :

How do I get my "Dump File"? :??:

Yeah, I tried underclocking my GPU and it did helped but still, crashes or if Im unlucky, it will crash too after I load into a match.

Yeap ChoonJin · Dec 15, 2014

Vynavill :

thanks a lot Vynavill . looking forward your reply. cheers

germs95 · Dec 15, 2014

Yeap ChoonJin :

Dude, I think I managed to fix mine, tho its not the best way which is Overclocking my GPU and it went smooth, no hiccup or freezing so far! 30 minutes in, I'll update you again..

Yeap ChoonJin · Dec 15, 2014

hi,
not sure whether this will help though

Description
The program s1_mp64_ship.exe version 1.5.0.12818 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 634
Start Time: 01d01625b53995c8
Termination Time: 4294967295
Application Path: C:\Program Files (x86)\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_mp64_ship.exe
Report Id: 8b36ba47-821f-11e4-befa-0c84dc9d5d30
Faulting package full name:
Faulting package-relative application ID:

Vynavill · Dec 15, 2014

[strike]I'm assuming he's getting blue screens, unless the game is dumping an error stack somewhere in the installation folder.

Was your GPU overclocked in the first place? Revert to stock clocks, if so. Same goes for CPU.[/strike]

Okay, I'm frustrated by this issue enough (even if I don't have it) to actually start blaming windows, whose 8.1 version seemingly being the only common element. Had a bit of free time on my hands and Googled around.

Just EVERYONE with this issue on any multimedia-related application either stated that they owned w8.1 as their OS, that they were on a laptop (and thus had Nvidia Optimus or AMD Enduro), or both.

Funnily enough, there are no fixes known, but rather only workarounds which involve disabling said technologies when manufacturers allowed to do so (sometimes making the system unstable), overclocking/downclocking the GPU (germs' case), or running the application in compatibility mode for win7 (rarely worked).
Some have also improved their situation with a clean driver reinstall, by first creating a restore point, then using Display Driver Uninstaller to remove all video drivers and finally reinstalling drivers (since you guys are on laptops, you would need to get them from your manufacturers' websites).

Unless someone else wants to share a piece of his mind, I'm terribly sorry, but I'm quite out of ideas :/

Vynavill · Dec 15, 2014

Edited previous post, downloaded the dump and, as far as my (very limited) knowledge goes I unfortunately didn't manage to get much out of it.
For what it says to me, it looks like some kind of incompatibility between the game's engine and windows 8.1 (8 supposedly doesn't have this issue); I'm not completely sure of that, but what I'm seeing kinda points there...

I'd be more technical about it, but I'd probably end up confusing you more than you are, so let's keep it down to this.

I've kept digging around, and found out some people stating that Windows 8's Defender is relatively more..."edgy" than Windows 7's revision; I'd honestly take that with a pinch of salt, but just in case you might want to try and add the game's executables to its exceptions. You can do so by going to "Control Panel" -> "Windows Defender" -> "Tools" -> "Options" -> "File and folder exclusions", and add the executables there.
I also assumed from the start you were running as admin, but I'm going to note it now anyway; you are indeed running the game as admin aren't you?

germs95 · Dec 15, 2014

Vynavill :

ah man, it's fine, at least I did managed to fix mine which is the main focus of this thread and no, I was wrong on my post about the fix, I did not Overclock my GPU, I underclock my "Memory Clock" of my GPU and it's all fixed! I managed to play Dragon Age: Inquisition, COD:AW and even BF4 without a single crash so far

@Yeap: I suggest your to try my method and see if it works

Yeap ChoonJin · Dec 15, 2014

Hi again
I really appreciate ur effort going tru my dump file. And yes i did everything u said but still crashes.i did run as admin and put my games as exception in my firewall.

Germs, i tried to do some underclocking/overclocking using MSi Afterburner, but not too sure how do i do that. Is there any step by step guide? Will my system goes haywire if i do that?

germs95 · Dec 16, 2014

Yeap ChoonJin :

It's just straight forward. Just open the MSI afterburner and just reduce the "Memory Clock" to a specific point, in my case -290. Tho it not might be -290 on your case, you can try -50 first and open up the game, if it still crashes, maybe reduce it again to -60 or -100, until you reach -290. You should try this! I've been having this error since Battlefield 4 which is from last year which is a year! and now it's fixed! So far so good

It is safe to underclock your GPU's memory clock

Application s1_mp64_ship.e has been blocked from accessing Graphics hardware.

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