how come I would have to give the person on the phone my credit card information again after placing my order and checking my account I already see if being approved and waiting to be processed. Then you get placed on hold for over 10 Min are they trying to scam me or what.
Tiger direct verification
- Thread starter dhadley11
- Start date
Solution
synphul
Champion
- Mar 11, 2011
- 9,477
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- 54,965
I would be cautious about that - or giving anyone credit card info again after placing an online order through a reputable site (like tiger) that has security measures in place. It may be legit, but just in case it's better to be safe than sorry (especially around the holidays when a lot of scams take place). Try giving tiger direct support a call on your own and asking to speak with a manager. Tell them the scenario and see if it's legit. If not, they may respond with something like "No, there is no need for your credit card once you've submitted an online purchase. We never ask for your credit info twice". Or they may say yes, in certain cases we need to verify the card information. Either way they can confirm their business practices. It sounds fishy to me but that would be the only way to get an accurate answer.
I did call Tiger back and talked with a Manager and they said yes that is how they verify someone account to make sure the address matches the shipping address. So i was on the phone with them for over 20 min and they still couldn't verify I called my bank in the same time frame to make sure no extra money will come out of my account. Monday I will be checking my credit to make sure no inquiries have been made or other account setup. The manager couldn't give me a good explanation as to why they would need my credit card again, they say they only see the last 4 numbers of my credit card but need the full number to verify with Master Card. All I can say after this I will never do business with Tiger Direct again. New egg is getting a new customer.
synphul
Champion
- Mar 11, 2011
- 9,477
- 7
- 54,965
Hard to say, I just recently placed an order with tiger but did it online with paypal. Not a phone or credit order. Typically they only need to see the last 4 so long as they know what card it is, mc/visa usually start with the same 3 sets of numbers and only the 4th set is what differentiates one account from the next. So long as you spoke with a manager after calling them directly and they verified it's a practice they use it could very well be legit. Hate to be paranoid, but it's the holiday season and scammers are in full force around this time of year.
Better safe than sorry. Years ago had a significant other click on an email link to verify some online purchase - the next day I went to use my bank card, the account was cleaned out. Thankfully the bank got on it right away. I'm in the u.s. and in 24hrs the account had been accessed in 5 different countries in europe. Took about a week to get the funds replaced, not fun at all.
Better safe than sorry. Years ago had a significant other click on an email link to verify some online purchase - the next day I went to use my bank card, the account was cleaned out. Thankfully the bank got on it right away. I'm in the u.s. and in 24hrs the account had been accessed in 5 different countries in europe. Took about a week to get the funds replaced, not fun at all.
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