My PC goes into unexpected shutdown when I turn my TV on from standby

Jeremy Ong91 · Dec 15, 2014

Hey guys,

This has been bugging me for the past week and I appreciate it if any of the pros here could shed some light on this.

I connect my PC to TV via HDMI and I usually turn the TV into standby mode to save energy.

However, when i turn it off, my PC reboots and I get a Blue Screen error message as the cause of the unexpected shutdown.

Specs of my rig :
- i5-4460
- 8gb DDR3 Ram
- Booting from a SSD flash drive & an old laptop hard drive
- No graphics card yet.

pecul1ar · Dec 16, 2014

Those blue screens of death have these error codes that you can actually google. It may shed some light into what's bugging your system.

My guess is your (smart?) tv is sending some signal thru the hdmi cable, kinda like: "welp, display is off, make sure you dont send data, whatever component is connected thru the hdmi..". A trial for this would be to connect the pc with another form factor like dvi, vga, displayport, etc.. either by new cables or a socket adapter/converter.

Jeremy Ong91 · Dec 16, 2014

hey pecul1ar thanks for replying.

this is the range of the TV that I am using. http://www.regza-asia.com/about-powertv.html

It isn't a smartTV so it should only be receiving signal, not sending signals..

Also I do not have access to VGA/DVI/DisplayPort.. Will heed your advice and try to google the blue screen error codes and update this thread

pecul1ar · Dec 16, 2014

Yeah, if you have bud/friend/neighbor that you can borrow an adapter or cable from, its a fairly quick test without buying stuff.

Jeremy Ong91 · Dec 16, 2014

hi pecul1ar

the bbcode is 116... not sure what it means.

https://www.dropbox.com/s/aa8wlwsd20chm03/121614-4633-01.dmp?dl=0

tried many diff methods to paste the contents of the dmp file here but have no clue how to get through all the gibberish. if you know how to read the .dmp file please download it from the link above.

pecul1ar · Dec 17, 2014

After a googel of 'blue screen of death 116' heres some pages of other people with your problem.

answer.microsoft.com
same problem here in uncle tom's!
a pchelpforum success story

..well anyway, this sure is a tricky problem from all of those results. The thread here from tom's said that he 'fixed' it by changing his mobo. The pchelpforum one uninstalled his old drivers (to clean out them old .dlls and old files) and reinstalled the most recent set of vidcard drivers. So in your case, the motherboard may have included its own set of drivers for the video, or its available from the 'net.

Its really .. peculiar tho, that the problem is tied to your display off button. Oh! I had a friend that dropped his mouse, and his PC crashed (not sure if the same bbcode 116 bsod). So everytime his mouse gets a hard bump, it triggers a crash, haha. Never saw it myself tho..

edit: the dmp file is for microsoft/hardware manufacturers really, I don't have the software to parse thru that file, sorry.

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My PC goes into unexpected shutdown when I turn my TV on from standby

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