Hi Everyone,
My brother and I built his very first PC (Intel CPU, AMD GPU, Windows 8.1 - Specs are below) this past Thursday, and we've been running into an issue that we just can't resolve.
When he plays a game, within 20-30 minutes or less, his screen will go black, loop sound and completely freeze; forcing him to do a hard restart to his PC. The games he has tried so far on Steam are "Fistful of Frags" & "No More Room in Hell". His PC is way more than capable of handling these Free-to-Play games.
So far we've done the following:
Below are his PC Specs:
CPU: Intel Core i5-4460 3.2GHz Quad-Core Processor
CPU Cooler: Cooler Master Hyper TX3 54.8 CFM Sleeve Bearing CPU Cooler
Motherboard: ASRock H97 Anniversary ATX LGA1150 Motherboard
Memory: G.Skill Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Crucial M500 240GB 2.5" Solid State Drive
Storage 2: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: PowerColor Radeon R9 290 4GB TurboDuo Video Card
Case: Corsair 200R ATX Mid Tower Case
PSU: Antec High Current Gamer 620W 80+ Bronze Certified Semi-Modular ATX Power Supply
OS: Microsoft Windows 8.1 (OEM) (64-bit)
Thanks so much for reading, as well as any help that you can provide.
My brother and I built his very first PC (Intel CPU, AMD GPU, Windows 8.1 - Specs are below) this past Thursday, and we've been running into an issue that we just can't resolve.
When he plays a game, within 20-30 minutes or less, his screen will go black, loop sound and completely freeze; forcing him to do a hard restart to his PC. The games he has tried so far on Steam are "Fistful of Frags" & "No More Room in Hell". His PC is way more than capable of handling these Free-to-Play games.
So far we've done the following:
- Pulled the Video Card out and re-installed it
- Uninstall his Video Card driver and re-install it (he's running the latest AMD Driver: Catalyst Omega 14.12)
- Uninstalled the latest video card driver and reverted to an older version from September
- Ran temperature tests (He maxed out at 66 C when a game was running)
- Ran FurMark at 1920x1080 (maxed at 83 C)
- Ran CPU Stress Test with Prime95 (maxed out around 66 C)
- Changed 60 Mhz to 30 Mhz in display settings
- Checked Event Log Errors, but had nothing to report on
Below are his PC Specs:
CPU: Intel Core i5-4460 3.2GHz Quad-Core Processor
CPU Cooler: Cooler Master Hyper TX3 54.8 CFM Sleeve Bearing CPU Cooler
Motherboard: ASRock H97 Anniversary ATX LGA1150 Motherboard
Memory: G.Skill Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Crucial M500 240GB 2.5" Solid State Drive
Storage 2: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: PowerColor Radeon R9 290 4GB TurboDuo Video Card
Case: Corsair 200R ATX Mid Tower Case
PSU: Antec High Current Gamer 620W 80+ Bronze Certified Semi-Modular ATX Power Supply
OS: Microsoft Windows 8.1 (OEM) (64-bit)
Thanks so much for reading, as well as any help that you can provide.
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