Major problems trying to copy files from internal hard drive to an external

obnoxious_tuba

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May 14, 2014
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I need to recover files from a hard drive that is not booting into windows, not even allowing startup repair to run, ect.

When I use live bootable media to copy files to an external hard drive that is properly formatted to NTFS, they are present, but when using Mini XP in hiren's I receive "access denied."

When I use ubuntu live, the files are again present, but when I try to copy the files, I get "i/o error"

I really, really need to find a way to take these files off this hard drive, but I keep running into problems every single time. I'm not sure if it has anything to do with the password protection, but I have the password