- Dec 20, 2014
- 9
- 0
- 4,510
I am experiencing the following problem with the ASRock Z97 extreme6 motherboard and and external hard drive (Samsung HM500JI). The drive has a usb and esata cables, and both need to be connected for the drive to work. It does work perfectly fine with two other computers (including one with windows 7), so the cables seem to be fine.
Connecting the drive to my newest computer produces the following: the drive's icon appears in windows explorer (in `Computer'), but without the usual bar indicating capacity. When I try to explore the drive or to view the drive's properties, windows explorer crashes. The 'safely remove hardware' icon appears, but autorun does not start. The Intel rapid storage does not open (if I open it before connecting the drive, it crashes). Similarly for the Disk Management in the Computer Management window. Connecting the drive also disrupts Task Manager -- it opens, but does not react to clicking on the `show processes of all users'. Also the system doesn't turn of properly (freezes on `shutting down'). The effects persist even if I unplug the drive.
The weird thing is that I managed to get the drive running ONCE -- I changed the ASmedia SATA mode (controlling the eSATA connector) to IDE in BIOS, and removed Intel Rapid Storage. The disk worked correctly then; it had the FAT32 system, so I decided to fomat it into NTFS. After that I tried if it will work with the ASMedia SATA mode set back to AHCI, but it did not. Now it doesn't work in either the IDE or AHCI mode -- the behaviour is just as described above.
I should probably add that when I connect the drive before booting, it is visible in BIOS. Then the computer starts booting from the internal drive, but freezes on the windows logo.
I am using windows 7.
Connecting the drive to my newest computer produces the following: the drive's icon appears in windows explorer (in `Computer'), but without the usual bar indicating capacity. When I try to explore the drive or to view the drive's properties, windows explorer crashes. The 'safely remove hardware' icon appears, but autorun does not start. The Intel rapid storage does not open (if I open it before connecting the drive, it crashes). Similarly for the Disk Management in the Computer Management window. Connecting the drive also disrupts Task Manager -- it opens, but does not react to clicking on the `show processes of all users'. Also the system doesn't turn of properly (freezes on `shutting down'). The effects persist even if I unplug the drive.
The weird thing is that I managed to get the drive running ONCE -- I changed the ASmedia SATA mode (controlling the eSATA connector) to IDE in BIOS, and removed Intel Rapid Storage. The disk worked correctly then; it had the FAT32 system, so I decided to fomat it into NTFS. After that I tried if it will work with the ASMedia SATA mode set back to AHCI, but it did not. Now it doesn't work in either the IDE or AHCI mode -- the behaviour is just as described above.
I should probably add that when I connect the drive before booting, it is visible in BIOS. Then the computer starts booting from the internal drive, but freezes on the windows logo.
I am using windows 7.
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