Computer frequently shutting itself down.

Toggle sidebar Toggle sidebar
R

Rorym865

Reputable
Dec 20, 2014
9
0
4,510
So my PC is randomly shutting itself down, and rebooting after a few seconds. This is happening several times a day right now. At first I thought it was my CPU overheating, but I was monitoring my temps and it happened when it was only at 55 degrees. Oddly, although I game a lot, it seems to happen more often when I'm not gaming, and it seems to happen more often when I'm using the internet intensively, such as Youtube streaming or connecting to a game on CS:GO. Anyone got any advice? I'm currently waiting for an order on a new CPU heatsink and PSU.

My specs;
Windows 7 Pro x64.
Intel i7 860 2.80 GHz
Nvidia GTX 760
8GB RAM
ASUS motherboard (can't remember the model)
 
Sort by date Sort by votes
R

Rorym865

Reputable
Dec 20, 2014
9
0
4,510


It's already into a surge surpressor.

On another note, a new PSU and CPU cooler has not sorted the problem. Any further advice?
 
Upvote 0 Downvote
R

Rorym865

Reputable
Dec 20, 2014
9
0
4,510


I've already tried a RAM diagnostic. I'm fairly sure it's not that.

Another update; just happened again as I was about to reply to this, and when it rebooted, I got a BSOD, this has not happened before. When it rebooted from that, it went into system repair, and after it checked for errors it said that it couldn't repair the problems automatically. My system has rebooted fine now, I'll try to send you the dump files when I get back on.

EDIT; just shut down again. I checked the dump just before it did and it said the BSOD was caused by hal.dll.
 
Upvote 0 Downvote
R

Rorym865

Reputable
Dec 20, 2014
9
0
4,510


Dump as follows:

==================================================
Dump File : 122614-20170-01.dmp
Crash Time : 26/12/2014 15:53:47
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`07d18028
Parameter 3 : 00000000`b2000000
Parameter 4 : 00000000`00010005
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122614-20170-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,192
Dump File Time : 26/12/2014 15:57:46
==================================================


EDIT: Ok so the rebooting happens in safe mode. Happened while I was doing a virus scan.
 
Upvote 0 Downvote
R

Rorym865

Reputable
Dec 20, 2014
9
0
4,510
Ok so I've spent the last two days intensively troubleshooting. Here's a status update.

I've ran memtest86 and all tests were passed.
I've unplugged all nonessential hardware.
I've plugged the PC into a different power socket.
I've run DSKCHK.
I attempted to run two virus scanners from booting them from CDs, but my PC shut down, although it was fine for the memtest, and stayed on for an hour in the BIOS settings without shutting off.
I used the command prompt on the Windows 7 disk to scan for errors. None found.
I've switched out my mouse and keyboard.

Despite all this, the problem still persists. My PC can no longer stay on for much more than 15 minutes. Anybody got anything?
 
Upvote 0 Downvote
digitaldoc

digitaldoc

Expert
Ambassador
Oct 31, 2003
5,213
0
36,960
There is a wide differential for spontaneous restarts, and the cause can sometimes be elusive. This article I linked to below presents an organized way to try and find the problem.

http://www.registryrecycler.com/blog/2013/04/6-common-problems-of-pc-random-restarts/
 
Upvote 0 Downvote
R

Rorym865

Reputable
Dec 20, 2014
9
0
4,510


I've literally tried everything on this list. Some more than once.
 
Upvote 0 Downvote
digitaldoc

digitaldoc

Expert
Ambassador
Oct 31, 2003
5,213
0
36,960
These kinds of things are usually related to power supplies.

Did you try a new PSU from a name brand manufacturer?

Also, inspect the motherboard for any burnt marks, or leaking or blown capacitators.

if none of this pans out, the only solution may be a new rig.
 
Upvote 0 Downvote
R

Rorym865

Reputable
Dec 20, 2014
9
0
4,510
The new PSU is a Corsair CX750M. I've intensively checked all the capacitators on the motherboard and checked for burn marks. But the PC seems to run in fine in safe mode (with one memorable exception, but now it's fine in safe mode).
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom