external hard drive, seen by bios, but not disk management in XP

i have a jeep · Dec 20, 2014

Hey guys,

I have an external hard drive, to say the least, it was dropped a few times.

I plugged it into my computer, and only the BIOS can see it,

not in "My Computer" or in disk management

Does anyone have any solution as to how I can find my data

i have a jeep · Dec 20, 2014

Nope, it's one of those hot swappable ones
it installs when you plug it in a new computer

What's a Linux live disk ?

i have a jeep · Dec 20, 2014

actually, it shows up in disk drives but not in disk management

what can I do from there ?

scottypres · Dec 20, 2014

did you try initializing the drive in disk management?

otherwise, if you can see it in explorer, which Im presuming you meant by "disk drives" try formatting it within explorer

i have a jeep · Dec 20, 2014

No, by disk drives i meant in device manager

i can't see it in explorer

I really don't want to format it, because of the data inside

scottypres · Dec 20, 2014

try switching the sata port that it's plugged into, when its off. Maybe try some recovery software.

is the drive spinning?

i have a jeep · Dec 20, 2014

When I unplug it, i can hear sum squeaking as it powers down,

but when its plugged in, it hardly makes any noise

scottypres · Dec 20, 2014

squeaking normal in the last 2 seconds before it stops spinning. Wish I could help. Try a recovery software.

Personally if I were you, I have an OS X Mac Pro sitting next to me, I'd toss the drive in there and see if the Mac recognizes it in disk utility. Do you know if its FAT or NTFS formatted?

If i didn't already mention it. Make sure that you put the drive in the computer while its off and then boot it. That way your BIOS recognizes it

i have a jeep · Dec 20, 2014

I think it's NTFS

I gave Recuva a try, it only scanned C:

it couldn't find the hard drive
I put it in the computer like you mentioned

Paperdoc · Dec 20, 2014

One of your posts has the big clue: "No, by disk drives i meant in device manager

i can't see it in explorer"

Usually, the fact that an external HDD unit can be seen Device Manager does NOT automatically mean that it is working. What it DOES mean is that Windows can find come device out there - the controller board in the external case that is able to "talk" to Windows. However, it is entirely possible that the actual HDD unit inside the case is NOT working and cannot respond to what that controller board wants it to do. That can happen if you dropped it and the HDD was damaged.

It is quite possible the external unit is dead. To be absolutely sure, you would have to open the external case, remove the HDD unit and connect it directly into the ports of the mobo in your computer. There you could use a HDD testing utility to determine whether the unit is faulty or not.

i have a jeep · Dec 20, 2014

i used sea tools on it.

it passed the short drive self test

and failed the short and long generic

I tried putting it in the PC, and i couldn't find it in hard disks

i have a jeep · Dec 21, 2014

i have another computer,

i hooked up the sata drive to the sata and power connections

for some reason, when i got to the Windows load scree, it would be very dim, and you couldn't see the loading bar
it would just sit there

but when i took it off, it would work fine right into the desktop

i have a jeep · Dec 21, 2014

Should i just shell out the cash and ask a hard drive company to retrieve the files ?

there is a seagate building in the town over

Paperdoc · Dec 21, 2014

I'm not sure I understand your last two posts. You say "it worked fine" in a second computer after a small delay. AFTER that, did you use Seatools to test it in that computer? What were the results? Or, is that what you already reported in your prior post?

Important question: what brand of HDD unit was inside the external case? If it was a Seagate unit, then Seatools is the right testing system. But if it was from another maker, try to get their diagnostic suite. For example. WD has Data LifeGuard.

i have a jeep · Dec 25, 2014

i had a post typed up, not much, but it was erased

so hey, western digital lifeguard diagnostics can see the external hard drive

im gonna run available tests on it, and get back to you guys

the hd is western digital

paperdoc,
i said it hardly makes any noise except when its powering down

on its own, i can only see it in device manager

i have a jeep · Dec 25, 2014

Test Option: EXTENDED TEST
Model Number: WD
Unit Serial Number:
Firmware Number: 1.75
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 08-
Test Time: 15:42:20, December 25, 2014

Test Option: QUICK TEST
Model Number: WD
Unit Serial Number:
Firmware Number: 1.75
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 15:42:30, December 25, 2014

it's telling me to backup the drive first, to do the repairs as data can be lost
how and what should i back up the drive with ?

i have a jeep · Dec 25, 2014

i have another external HD

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