Randomly dropping connection to different networked pc's

wtpm

Distinguished
Feb 1, 2012
10
0
18,510
My network starts with a Belkin DB750 wireless router, Then on top of the 4 cell phones, that I don't count, there is one Dell desktop running XP and used as just a media server on the tv, it has a blue-ray player installed and is used to stream Netflix to the tv. Then there are two Dell laptops running 8.1, one Acer running 7, and one that is almost never connected to the network, running Edubuntu for my 9 y/o that has a learning disability, occasionally I will download a new game/program for him, so I don't count this one either. Connected to a USb port on the Belkin I have a 1 tb WD external hdd, used for backups, and the other USB port on the router serves as a print server for a non-networked printer.

Occasionally, and completely randomly one pc will lose connection to one of the other pc's. For example this morning I needed a file from the Acer, however I got an error that the device wasn't found, and another that said the address was wrong. I don't see how it's the address being wrong, first 8.1 does show the Acer in the Network folder, I also have mapped a drive to the Acer that has worked for a month now. At the time I tried to access the Acer I could see the screen, the screensaver was on, but the pc was not asleep, and to troubleshoot I connected to the internet and loaded a page. I was also able to access the Acer from the other Dell, and could access the other Dell from my Dell, and the Acer would connect to my Dell, so I pushed the file over instead of pulling it.

Yesterday I connected to the Acer no problem, but Friday I couldn't connect to the other Dell for about 3 hours, even though during that time I could connect it to my pc. So whatever this is is a one-way problem, that affects all the pc's. For example I could connect to the Acer, but it could not find mine. During the "outage", both pc's will connect to other pc's, and the reverse connection of the originally tried works. I have had some network issues in the past, but usually about 30 minutes troubleshooting, or checking the internet fixed the problem. I have read a bunch of threads about losing connection to other pc's, but none were the exact problem I have, What is so frustrating is the randomness of it. I can access another pc now, but 10 minutes from now, I won't be able to, and then an hour or two after that it starts working again all on it's own. It is not in any one pc, it affects all of them, I don't see how it could be a router issue as when the problem is happening, the other pc's can all connect to each other, and there is only one the affected pc can't connect to it still connects to all the others.
 
Solution
Your setup is pushing the limits of what these home networks can do over wifi, and remaining stable and consistent. It is frustrating, but with heavy use these consumer routers don't last all that long, sometimes only 2-3 years. I believe you have too many connected devices, and a starting to fail router.

I would try to connect any desktops that you can via a wired connection (Ethernet preferred, but consider powerline as an alternate). Look for any wifi interference from neighboring networks, and change channels as needed. Also, make sure your network has WPA2 security enabled. Check for a firmware upgrade for the router.

Assuming none of this pans out, a more robust 802.11ac router will be able to handle the multiple devices...
Your setup is pushing the limits of what these home networks can do over wifi, and remaining stable and consistent. It is frustrating, but with heavy use these consumer routers don't last all that long, sometimes only 2-3 years. I believe you have too many connected devices, and a starting to fail router.

I would try to connect any desktops that you can via a wired connection (Ethernet preferred, but consider powerline as an alternate). Look for any wifi interference from neighboring networks, and change channels as needed. Also, make sure your network has WPA2 security enabled. Check for a firmware upgrade for the router.

Assuming none of this pans out, a more robust 802.11ac router will be able to handle the multiple devices with more stability.
 
Solution

wtpm

Distinguished
Feb 1, 2012
10
0
18,510
Digitaldoc, thank you for your response, I knew I had a lot going on, but had not thought about it overloading the routers. I guess my next step is to make a trip to a local computer store that installs networks for large companies, and individuals alike, get some information, then just sit down and actually make a plan for setting up a decent network. I ended up with what I've got by just adding a piece here and there, as needed with no planning, it was just add a device. I have been wanting to do that because I like to keep things neat, (all cables, tied together, and ran out of site, seperated by room or device type or whatever) and right now I've just got cables shoved behind dressers and such, if I need to unplug one device, I have to just start unplugging until I find it, normally I would have them labeled at the router. So this gives me an excuse, but it will probably be after the first of the year before I have time. Thanks again.