Computer Freeze with distorted audio, required hard restart.

DC038 · Dec 22, 2014

So the issue started a couple of days ago and in that time I have had to hard restart aprox 18 times, 10 in the last 24 hours alone. I am thinking it could be a power issue as my computer has also had a sudden black screen restart but I just wanted a second opinion.
The only things that have happened since this problem has started to occur are the latest drivers for my Nvidia card, the installation of a PlayStation 4 to the same socket and a humming noise coming from my Hitatchi HDD.
The crash occurs at random, as I type this message I am saving so that it doesn't reset on me and I am back to square one, if I am watching/listening/playing some form of media the sound become distorted with loud crackly noise like a glass smashing or simply streching the audio into a long unending buzz.

Operating System
Windows 7 Home Premium 64-bit SP1

CPU
Intel Core i7 4770K @ 3.50GHz

RAM
Cosair Vengence 16.0GB Dual-Channel DDR3 @ 798MHz (10-10-10-27)

Motherboard
Gigabyte Technology Co., Ltd. Z87-HD3 (SOCKET 0)

Graphics
S23B300 (1920x1080@60Hz)
MD30422PV (1680x1050@59Hz)
3071MB NVIDIA GeForce GTX 780 (MSI)

Storage
111GB KINGSTON KINGSTON SH103S3 SCSI Disk Device (SSD)
2794GB Western Digital WDC WD3001FAEX-00MJR SCSI Disk Device (SATA)
931GB Hitachi HDS721010CLA332 SCSI Disk Device (SATA)
28GB Kingston DataTraveler 102 USB Device (USB)

PSU
Corsair CX750M

plaintuts · Dec 22, 2014

Can you rollback to the previous version of your Gpu driver?

But, its probably the psu
The cx series is quite crappy, a hit or miss quality

DC038 · Dec 22, 2014

plaintuts :

I did indeed, was the second thing I tried as I was using the Beta drivers but to no avail. I did change the power cable which did improve things a touch but it is still occuring every few hours as opposed to have 5 mins.

plaintuts · Dec 22, 2014

Do you have any overclocks on your cpu and Gpu?
If so,
Try setting it to default then if the conditions improve, Redo the overclock process

DC038 · Dec 22, 2014

plaintuts :

No overclocks as I know that I don't know enough to start messing around with that kind of thing.

plaintuts · Dec 22, 2014

Try this first.

Reseat the Gpu (remove it then put it back) Then, check the pci-e power connections if properly connected

Do you have a spare psu or someone you can borrow from? To test if it is indeed the power supply or a dead/dying gtx 780
(this is why psu quality is important)

Do you have a spare hard drive to install windows on? Just to test if an I/O conflict is occurring thats causing the problem
(hard to diagnose, best approach is a clean OS to test)

DC038 · Dec 22, 2014

Done the reseating, no spare PSU and windows is installed on my SSD not the humming Hitatchi drive.

plaintuts · Dec 22, 2014

Try with a clean OS first, check if the problem persist

DC038 · Dec 22, 2014

Just had a thought of whether or not the humming could be a grounding issue which causing a short as that could produce similar results. I will back everything up off that drive and remove. If that doesn't work I will try a clean OS install but I don't think it is a software issue IMO.

plaintuts · Dec 22, 2014

40% chance to work with the OS reinstall
But, better to try it just to be sure

Good luck

DC038 · Dec 23, 2014

plaintuts :

Did a clean install however I just received the same freeze. I have also removed the Hitachi HDD so that removes another variable.

plaintuts · Dec 24, 2014

Then that is most probably the psu thats causing the problem

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Computer Freeze with distorted audio, required hard restart.

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