Really odd and frustrating issue with my toshiba external hdd

GuillermoGuzman

Reputable
Dec 22, 2014
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First of all my Ex. HDD is a 1tb toshiba Canvio Basics 3.0. My sister got it a year ago and then she gave it to me. The drive has been used thorougly but carefully, and it has only been dropped once while disconected (that was the same day my sister gave it to me, a year ago).

The problem started yesterday. I had two computers turned on and conected to our home network (a laptop and a desktop), I was playing some games that are on the ex. hdd on the desktop, and since I needed to get some files to my laptop and I didnt wanted to stop playing, I transfered those files through the network with the desktop from the ex. hdd. Between the files I was transfering there were some files with crc issues (some map files of a Half life mod called sven coop). So instead of pressing omit when the files with crc issues were trying to be transfered, I pressed try again, and the transfer halted for like 10 minutes straight, until I gave me the prompt again, so I pressed try again again, but when doing this my father came in to his room (the desktop is on his room), and he told me to turn off the desktop because he needed to sleep. So I pressed the turn off button on the start folder, and it took the desktop like 15 minutes to finally turn off because the problem in transfer with the files with crc issues hadnt been sorted out. After that I plugged the ex. hdd to my laptop, and then I noticed the problem I'm having right now:

The drive now takes 2 seconds to access folders (slow reading speed), when before it was like a fourth of a second or less, emits a quiet scratching sound (not clicking), something it never did before, and worst of all, the writing speed is now utterly pathetic, just yesterday in the afternoon it was transfering at about 20-40mbs average, now its 150kbs-1mbs average. Before it transfered 10gbs in like 2 minutes, now its EIGHT HOURS.

I have run chkdsk, It froze in one part of the process for like 30 mintues, but after that it did the whole process thing fine. After that I did a chkdsk /r on it, and it literally stood at 13% for over 12 hours, I just closed the command prompt, when I realized it was most problably never gonna finish. I reseted the laptop, same thing, I plugged it off for an hour to see If maybe there was an Issue with temperature, same thing. Im truly lost here, my guess is that when I tried to turn off the desktop without the transfer being correctly finished, it created a physical issue due to a sudden energy loss or something like that. Thats my better guess.

If you've read all of this, please excuse me for writing this massive text wall, but I want to be as descriptive as possible to see if someone can help me find a solution , or at least point out the problem. Im really frustrated because I feel its screwed for good and I have 900gbs of files on it. Even if I get another hdd to backup all of those files (the hard drives on both the desktop and laptop are almost full), its probably gonna take up to a whole week to transfer all those files.
 
The new abnormal sounds strongly suggest an impending failure for the drive, and the history of it being dropped goes with this.

I would use a program to look at the SMART data for the drive that should confirm this. Defraggler is a free download and can provide this data.
 

JobCreator

Honorable
Apr 18, 2013
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11,660
You could try to take the HDD out of the external shell. Sometimes, the circuit boards in those externals can cause issues. Plug the HDD directly into a SATA port on your desktop and see if you can then transfer the files from it onto a new external.