Realtek PCIe FE Family Controller (ethernet network adapter) failure

dfwskier

Reputable
Dec 23, 2014
2
0
4,510
Hello., the subject controller has apparently failed.

It did so immediately after I installed an AVG internet security product. The failure may be a result of the AV product installation or the timing of the failure my be just a coincidence. The AV product identified files f.exe and tbhost.exe as infected and removed them. I don't know if either of these files are tied to the product's drivers. I am using a windows 7 home premium operating system

I did download new dirvers for the product (install_win7_7090_11252014 (32 bit)) and installed them on the computer. The controller shows that it is using driver version 7.90.826.2014 dated 8/26/2014. However the general information on the controller reads "The device is not working properly because Windows cannot load the drivers required for this device (code 31)."

Wan miniport shows driver version 6.1.7600.16385 dated 6/21/2006. The general information also reads "The device is not working properly because Windows cannot load the drivers required for this device (code 31)."

Any suggestions?
 
Solution
The problem started after installing AVG (Which includes a firewall driver that interfaces with the LAN driver) so you should try with it removed.
Also make sure you install the 64bit driver if your using a 64bit OS.

dfwskier

Reputable
Dec 23, 2014
2
0
4,510
No I have not uninstalled AVG. After doing some research I have determined that the probable esiest way to fix the problem isprobably to buy a $10 USB ethernet adapter
 

ganon11000

Honorable
Jul 21, 2012
1,102
3
11,660
The problem started after installing AVG (Which includes a firewall driver that interfaces with the LAN driver) so you should try with it removed.
Also make sure you install the 64bit driver if your using a 64bit OS.
 
Solution

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