Slow internet download speeds and extremely high ping on netgear powerline AV500

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NeonFury

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Dec 27, 2014
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Lately, I have been having extremely high ping, and extremely low download speeds. Before I continue, let me explain my internet setup.

I have an ethernet cable that is connected to my netgear AV powerline, giving it internet, there is a cable coming off of my AV500 giving internet to my ASUS RT-AC66U router so I can have Wi-FI for the rest of my devices. I have another AV500 upstairs, where it gives internet to my computer.

I normally have extremely good ping and download speeds on my computer, but lately the ping and download speeds have been extremely bad. However, when I unplug my router from my AV500, my ping goes down to being fast again. I cannot keep it unplugged however, because I have 8 people in my family, and there are many devices that need the Wi-Fi.

Everything connected to the Wi-Fi has great internet speeds, I have 15 ping, and 7.5 Mbps download on my downstairs computer connected to the Wi-Fi. The only change that has happened in the past couple of days is that my family got 6 new kindle fires for christmas, which is when I started having problems with my internet. I did try turning all the kindles on airplane mode, but it did not improve my internet speeds.

Thanks for y'alls help in advance :)
 
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Try connecting your modem directly to the router with an ethernet cable. Then connect the router to powerline adapter no. 1 with an ethernet cable, and continue to connect powerline adapter no. 2 to the computer upstairs with an ethernet cable. This is the normal way to do it.

Now, you may be able to adjust a setting in your router to give priority to your computer upstairs, thus forcing all other devices on the network to share the remaining bandwidth. Consult your router's user guide for instructions on prioritizing the ethernet/powerline connection or maybe it will be a setting which limits the wi-fi bandwidth.

Also, if your router's ethernet ports are limited to the old standard 10/100 ethernet, you might consider getting a...
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starvinmarvin

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Jun 17, 2002
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Try connecting your modem directly to the router with an ethernet cable. Then connect the router to powerline adapter no. 1 with an ethernet cable, and continue to connect powerline adapter no. 2 to the computer upstairs with an ethernet cable. This is the normal way to do it.

Now, you may be able to adjust a setting in your router to give priority to your computer upstairs, thus forcing all other devices on the network to share the remaining bandwidth. Consult your router's user guide for instructions on prioritizing the ethernet/powerline connection or maybe it will be a setting which limits the wi-fi bandwidth.

Also, if your router's ethernet ports are limited to the old standard 10/100 ethernet, you might consider getting a better router with Gigabit ethernet (10/100/1000) which gives increased throughput on the ethernet ports.
 
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