no Internet access on windows 8.1

JML987

Honorable
Nov 2, 2013
41
1
10,535
I upgraded from 8 to 8.1, and ever since I've had no internet access. My Ethernet is connected and my pc recognises that, but I have no internet access. I have wifi and it works perfectly fine, so the problem must be with my pc?
 
Solution
Assuming the modem is working, and the internet is active, the problem is your PC.

Look for a driver for your LAN port. Windows may not have upgraded it, or does not support it.

If you are not sure who makes your LAN port, than try a program like Speccy.
Assuming the modem is working, and the internet is active, the problem is your PC.

Look for a driver for your LAN port. Windows may not have upgraded it, or does not support it.

If you are not sure who makes your LAN port, than try a program like Speccy.
 
Solution