Asus stuck on login screen. Windows 8.1.

Jorge360

Reputable
Dec 28, 2014
2
0
4,510
I have this computer that was having problems and I wanted to do a safe boot to eliminate some of the issues. The thing is I've always logged in with a pin, not a password and now the login screen asks for a password, not a pin and the computer does not seem to recognize the password from MS account. Is there anyway that I can log in to my computer? In my opinion the one causing this is the option to safe boot I selected when the computer was working fine. Any ideas? Thank you.

Asus X502C
Windows 8.1
Intel Core i3
RAM 4GB
HDD 320GB
 

Jorge360

Reputable
Dec 28, 2014
2
0
4,510
badboyrog2 thank you for you answer. Had not thought of that one. Unfortunately, the computer still was in warranty so I decided to use a bootable USB to reset the password after disabling the secure boot option in the BIOS.