wifi connected but no internet access

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IIIpeacock

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Dec 29, 2014
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I have problem with my lenovo laptop. I can always connect to any wifi but without internet access. it always says (identifying...) but I am able to access the internet using LAN cable. Here is the diagnostic report.
Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Manufacturer . . . . . . . . . : Atheros Communications Inc.
Provider . . . . . . . . . . . : Atheros Communications Inc.
Version . . . . . . . . . . . : 8.0.0.238
Inf File Name . . . . . . . . . : C:\Windows\INF\oem20.inf
Inf File Date . . . . . . . . . : Monday, October 05, 2009 8:29:50 AM
Section Name . . . . . . . . . : ATHR_DEV_OS61_309D17AA.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002b&subsys_30a117aa
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: c33fdecb-00d7-49fc-9542-862a2325c495
Interface name: Atheros AR9285 Wireless Network Adapter
Interface type: Native WiFi

Connection incident diagnosed
Auto Configuration ID: 3
Connection ID: 3

Connection status summary
Connection started at: 2014-12-30 00:05:35-620
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success

List of visible access point(s): 2 item(s) total, 2 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
74-91-1A-28-FB-38 Infra <unknown> -55 1 DILNET
00-18-25-01-85-F0 Infra g -92 10 Wavion-1

Connection History

Information for Auto Configuration ID 3

List of visible networks: 2 item(s) total, 2 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> No 92 Yes DILNET
Infra g No 10 Yes Wavion-1
 
Typical wifi issue. FYI, the wired connection totally bypasses any issue you are having with the wifi.

Simplest thing is to get a USB wifi adapter, and use that for the wifi connection. There are decent ones for under $20. It should totally bypass any issue you are having with the internal wifi.
 

IIIpeacock

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Dec 29, 2014
5
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4,510


Still, I have wifi but no internet connection even though I used a USB wifi adapter already.
 
Try deleting the network in the Windows network setting, and then reconfiguring it. I just had this happen on my system, and it seems to have worked. Also, reboot the router.

If you have a spare router, or can borrow one, try swapping that out and seeing if it helps.
 

IIIpeacock

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Dec 29, 2014
5
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4,510


Thanks for the suggestion but it didn't work. I tried connecting to other wifi devices available but same. I have wifi connection without internet access while others enjoy the internet. This is really frustrating.
 
Did you try the other router?

If everything else is working ok, certain devices just do not connect to certain routers for reasons unknown.

If the USB adapter has its own software, try to let that manage the settings, rather than Windows natively.
 

IIIpeacock

Reputable
Dec 29, 2014
5
0
4,510


Yes I tried.
 

IIIpeacock

Reputable
Dec 29, 2014
5
0
4,510
I don't know what worked but last night, I run the AVG Tune Up Utilities and then found out that my windows automatic update was disabled. I enabled and updated my windows. When I woke up this morning and turned on my pc, it suddenly worked. Thanks for the help.
 
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