New motherboard doesn't display video.

Davidnj11

Honorable
Aug 2, 2013
27
0
10,530
So I just bought a manufacturer refurbished motherboard for my Toshiba Satellite C875-S5975. It charges fine, boots up, but it doesn't show anything on the internal display or any external monitor I throw at it, whether its connected over RGB or HDMI. I'm thinking that the video chipset is blown or needs to be reflown but I'm not capable of doing that. I'll likely turn it in and get a replacement, but I still would like to know what the issue is with this thing. Any help is greatly appreciated! :D If you can't help, just share your thoughts on what it could be. :)

-David
 
Solution
I think they forgot to fully refurbish this motherboard. The graphics chip is blown. Definitely get a replacement, this is not something that needs a tweak.

Davidnj11

Honorable
Aug 2, 2013
27
0
10,530


Yeah I figured. I'll just take it to a post office tomorrow and send it back out. It came with a form and free return stickers so that's good. I just check on the form that i want a replacement and they'll give me a new one asap. :) It's Ascendtech that I ordered from in case you've heard of them. Thanks!
 

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