Yesterday when I turned on my PC the internet connection didn't work. It shows my connection as "Unidentified network" in the Network and Sharing Center and when I tried the Windows Network Diagnostics tool it said that "Local Area Connection" doesn't have a valid IP configuration. I googled around a bit (on my phone's 3G) and tried several fixes to no avail. Then I tried using the WiFi that's provided by the same router (Cisco EPC3825) which worked flawlessly. I tried my girlfriends PC which is connected via an ethernet cable as well and it had exactly the same problem as my PC. I checked the router's summary of connected devices on my laptop and it only showed WiFi devices (Chromecast, tablet, 3 phones and the laptop). My conclusion is there has to be something wrong with the router.
I haven't touched the router or it's settings between the connection working and not working, but there's always a possibility that our 8-week old kitten has been tampering with the router while I've been at work. I don't know.
I'll post here the (hopefully somewhat relevant) specs and the ipconfig.
My PC:
Gigabyte GA-990FX-UD3 rev 4.0 mobo
AMD FX-8320 CPU
Crucial Ballistix Sport DDR3 1600 2x4Gb RAM
PowerColor Radeon R9 270X PCS+ GPU
Samsung 840 EVO 240Gb SSD
Seagate Barracuda 2Tb HDD
Samsung Spinpoint F1 500Gb HDD
Corsair CX600M PSU
Windows 7 Ultimate 64-bit
GF's PC:
Asus M5A97 R2.0
AMD Phenom II x4 955 BE CPU
Kingston ValueRAM DDR3 1333 4x2Gb RAM
Samsung Spinpoint F1 1Tb HDD
Sapphire Radeon HD7850 GPU
Antec EarthWatts EA500 PSU
Windows 7 Ultimate 64-bit
Laptop ASUS X54C
Also connected to WiFi are a Nexus 7, a Nexus 5, a Galaxy Nexus, an iPhone and a Chromecast,
Router:
Cisco EPC3825
I don't know if this should be called a router, it's a cable modem with 4 ethernet ports and WiFi. I'm not familiar with networking technology (and even basic lingo) at all.
My internet connection is a 50 meg broadband connection provided by DNA Welho (a local ISP here in Finland) which has worked pretty much flawlessly since I moved into my current apartment a year ago.
ipconfig from my PC:
So my question is: Is there something I can do about the router or do I call my ISP for a replacement? Or is this even about the router?
Please ask me for any info I might have forgotten, I have been wrestling with this damn problem and 98 more since I got home from work 6 hours ago and I don't feel exactly right in the head. I need some coffee and nicotine.
I haven't touched the router or it's settings between the connection working and not working, but there's always a possibility that our 8-week old kitten has been tampering with the router while I've been at work. I don't know.
I'll post here the (hopefully somewhat relevant) specs and the ipconfig.
My PC:
Gigabyte GA-990FX-UD3 rev 4.0 mobo
AMD FX-8320 CPU
Crucial Ballistix Sport DDR3 1600 2x4Gb RAM
PowerColor Radeon R9 270X PCS+ GPU
Samsung 840 EVO 240Gb SSD
Seagate Barracuda 2Tb HDD
Samsung Spinpoint F1 500Gb HDD
Corsair CX600M PSU
Windows 7 Ultimate 64-bit
GF's PC:
Asus M5A97 R2.0
AMD Phenom II x4 955 BE CPU
Kingston ValueRAM DDR3 1333 4x2Gb RAM
Samsung Spinpoint F1 1Tb HDD
Sapphire Radeon HD7850 GPU
Antec EarthWatts EA500 PSU
Windows 7 Ultimate 64-bit
Laptop ASUS X54C
Also connected to WiFi are a Nexus 7, a Nexus 5, a Galaxy Nexus, an iPhone and a Chromecast,
Router:
Cisco EPC3825
I don't know if this should be called a router, it's a cable modem with 4 ethernet ports and WiFi. I'm not familiar with networking technology (and even basic lingo) at all.
My internet connection is a 50 meg broadband connection provided by DNA Welho (a local ISP here in Finland) which has worked pretty much flawlessly since I moved into my current apartment a year ago.
ipconfig from my PC:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Supermylly
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 74-D4-35-9C-5A-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::553d:afdb:3905:8c9a%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.140.154(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 242537525
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-60-A3-85-74-D4-35-9C-5A-63
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Hamachi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-19-5C-C8-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::195c:c800(Preferred)
Link-local IPv6 Address . . . . . : fe80::d7e:4a3:e012:69ff%13(Preferred)
IPv4 Address. . . . . . . . . . . : 25.92.200.0(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : 30. joulukuuta 2014 18:25:18
Lease Expires . . . . . . . . . . : 30. joulukuuta 2015 18:27:25
Default Gateway . . . . . . . . . : 2620:9b::1900:1
25.0.0.1
DHCP Server . . . . . . . . . . . : 25.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 326793689
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-60-A3-85-74-D4-35-9C-5A-63
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{546BCCB4-54A8-4E54-8EEA-9A241DF47879}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{C5761E9A-946B-430E-8811-0A2BACC65781}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Supermylly
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 74-D4-35-9C-5A-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::553d:afdb:3905:8c9a%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.140.154(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 242537525
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-60-A3-85-74-D4-35-9C-5A-63
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Hamachi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-19-5C-C8-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::195c:c800(Preferred)
Link-local IPv6 Address . . . . . : fe80::d7e:4a3:e012:69ff%13(Preferred)
IPv4 Address. . . . . . . . . . . : 25.92.200.0(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : 30. joulukuuta 2014 18:25:18
Lease Expires . . . . . . . . . . : 30. joulukuuta 2015 18:27:25
Default Gateway . . . . . . . . . : 2620:9b::1900:1
25.0.0.1
DHCP Server . . . . . . . . . . . : 25.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 326793689
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-60-A3-85-74-D4-35-9C-5A-63
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{546BCCB4-54A8-4E54-8EEA-9A241DF47879}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{C5761E9A-946B-430E-8811-0A2BACC65781}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>
So my question is: Is there something I can do about the router or do I call my ISP for a replacement? Or is this even about the router?
Please ask me for any info I might have forgotten, I have been wrestling with this damn problem and 98 more since I got home from work 6 hours ago and I don't feel exactly right in the head. I need some coffee and nicotine.
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