PC goes straight to black screen after startup on windows 8

vipingo · Dec 30, 2014

Hello, I got a notification on my windows 8.1 pc saying something was wrong and needed to restart, so I did. It rebooted and it went to the windows 8.1 loading screen and then went straight to a black screen. I can still access bios, but cannot access windows itself. I can also not get into the OS on safe mode either. Thank you in advance, I need help ASAP.

Vxbruh · Dec 30, 2014

I'd recommend restoring to a point before the update, where everything worked correctly. It sounds like an issue with explorer.exe. If you can't access this, (even through the startup fix program windows has) then I'd recommend just reinstalling your os.

vipingo · Dec 30, 2014

Vxbruh :

Is there any way to do that without losing my files, apps and downloads?

Vxbruh · Dec 30, 2014

vipingo :

with a reinstallation of the os there's no real way to keep your apps, unless they're stand alone (I'll get into this)

The only real way to keep everything is to take your drive with everything on it, put it into another rig, and transfer what you want to keep onto another drive. Transfer everything that you want to keep onto the other drive. Apps are tricky though because they may not work when transferred back to your computer after the os is reinstalled. That and the fact that you may not have saved every file that the app needs to work.

There's no real way to save everything, and reinstall the os without transferring your data to another drive. When you install windows it wipes the drive you're installing windows on to make a fresh partition.

ps. If you do decide to transfer your data make sure that you boot from the main drive on the other computer, and NOT the drive from your black screen computer. You most likely will not even make it to windows if you boot from the drive that's coming out of the black screen computer.

vipingo · Dec 30, 2014

Vxbruh :

vipingo :

with a reinstallation of the os there's no real way to keep your apps, unless they're stand alone (I'll get into this)

The only real way to keep everything is to take your drive with everything on it, put it into another rig, and transfer what you want to keep onto another drive. Transfer everything that you want to keep onto the other drive. Apps are tricky though because they may not work when transferred back to your computer after the os is reinstalled. That and the fact that you may not have saved every file that the app needs to work.

There's no real way to save everything, and reinstall the os without transferring your data to another drive. When you install windows it wipes the drive you're installing windows on to make a fresh partition.

ps. If you do decide to transfer your data make sure that you boot from the main drive on the other computer, and NOT the drive from your black screen computer. You most likely will not even make it to windows if you boot from the drive that's coming out of the black screen computer.

ok thank you. Other than reinstalling the os, is there anything else i should try first?

Vxbruh · Dec 30, 2014

vipingo :

Vxbruh :

ok thank you. Other than reinstalling the os, is there anything else i should try first?

Like I said, if you can, restore to a date where you didn't have this issue, if you can. There's not much else you can do other than startup repairs. You can't do much when you can't access anything in windows itself. Sorry pal :l

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PC goes straight to black screen after startup on windows 8

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