Asus Z87-A motherboard and Intel 4690K. Red CPU light

Wacko101 · Jan 3, 2015

Hi,

Spec:
Z87-A Motherboard
4690K processor
8gb Corsair Vengence pro RAM

I am trying to boot for the first time and can't get to the bios. The red CPU light is stable but on. I have tried connecting through 2 different cables, 2 monitors and only 1 RAM stick. I am starting to struggle.

Any ideas other than simply sending the board back?

junkeymonkey · Jan 3, 2015

are you sure the bios that came on your board supports the chip??

that's what it looks like to me you may need to flash to the latest bios for the refresh chips with z87

junkeymonkey · Jan 3, 2015

bios 2004 or above is needed

Core i5-4690K (3.5Ghz, 4C, L3:6M, HD Graphic, 88W, rev.C0) bios = 2004

http://www.asus.com/us/Motherboards/Z87A/HelpDesk_CPU/

Wacko101 · Jan 3, 2015

junkeymonkey :

Hi,

Thanks for the quick response. It says the board is compatible on the asus website. I am unsure of how to update the bios or even check if the bios is out of date if I can't get it to boot.
The Z87-A board appears to also not have the flashback ability some of the other boards have.

Wacko101 · Jan 3, 2015

Is there any method to update the bios without a new processor or the flashback usb method (which is not available on this board)

junkeymonkey · Jan 3, 2015

I don't run asus but it seemed there is a way with then to do so ??? how safe it is cant say -- don't feel bad lota of guys run into this even the new z97 boards can need a bios up date for the [k] chips to work

but with our z87 boards the chip you got will require a refresh bios up date cause the refresh chips were not out or supported back then for them

http://www.asus.com/microsite/2014/MB/New_4th_gen_Intel_processor_compatibility/

be sure you download the detailed instructions at the bottom of the page and see ??
look this over and see -- I'm not 1oo% on any of this

you may start a new thread on this to see if any asus fanboys answer you on that ???

junkeymonkey · Jan 3, 2015

sorry I see that now ?? I guess you will need a chip??? that blows

Wacko101 · Jan 3, 2015

junkeymonkey :

Yup sadly it is not on the list for compatible parts

junkeymonkey · Jan 3, 2015

do you know what bios is on it now ??? should be a sticker or something to state this in the board or box or something ??

Wacko101 · Jan 3, 2015

junkeymonkey :

Honestly not sure. But I have found a friend with a compatible processor so can update the bios and see if it works.

Will let you know the outcome

junkeymonkey · Jan 3, 2015

hope it all works out for you

Wacko101 · Jan 6, 2015

So I am trying to send it back to Ebuyer as I believe the board is bricked. I ended up just buying a Z97-Pro and my PC now runs

I sent photos back to Ebuyer and they have accused me of bending the pins. Which I have shown below with the pins in question ringed.

http://

I don't understand how I would have caused this damage when inserting the chip as surely I would have bent many more pins if I had attempted to do it incorrectly?

Do I have any options with Ebuyer or have I lost the money spent?

junkeymonkey · Jan 6, 2015

that's how it works with intel boards and rma's you see it all the time .. you see it at newegg '' sent board in and some how it got bent pins or something to blame user abuse ...

at least you now got something working

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Asus Z87-A motherboard and Intel 4690K. Red CPU light

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