BSOD- Unexpected Kernel Mode Trap

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T

TeamCashis

Reputable
Jan 5, 2015
3
0
4,510
laptop crashing unexpected kernel mopde trap


My laptop has been crashing with unexpected kernel mode trap error... I have the DUMP FIles but can't seem to open them in debugger.. Could someone that knows what there doing look at my dump files and tell me whats causing the laptop to crash???



heres my dump files.. I zipped them up

https://www.zipshare.com/download/eyJhcmNoaXZlSWQiOiI1YjNkMzQ2Ny03Njc2LTQ4YTMtYTJmMS1iOGFhYzBkZTU2ZDMiLCJlbWFpbCI6ImFoYWRiZWdAZ21haWwuY29tIn0=
 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
what are these drivers you have loaded?
MpKsl14aa0c36.sys Wed Aug 21 15:32:05 2013
MpKsl6a20b422.sys Wed Aug 21 15:32:05 2013

I would do a malwarebytes scan and a rootkit scan.
I would also start cmd.exe as a admin
and run
sfc.exe /scannow
I would also run
dism.exe /online /cleanup-image /restorehealth

then reboot and run the sfc.exe /scannow command again to confirm it is ok.

Note: only looked at 010415-11062-01.dmp (ran out of time to look at the others, people waiting for dinner)


 
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