PC Keeps Crashing (BSOD)

ForeverMore · Jan 5, 2015

Hello,
My PC keeps crashing and showing the blue screen of death at random times and I don't know why. Can someone please help me?

My PC specs:
OS: Windows 7 Pro SP1
Mobo: GA-Z77-DS3H (rev. 1.1)
CPU: i7-2600K
GPU: PNY GeForge GTX 760 SC
RAM: 16GB Corsair Vengeance

I know you need more information but I don't know what else to give.
Thanks,

HaffaWaffle · Jan 5, 2015

You can start by downloading this program to view your crash logs.
http://www.nirsoft.net/utils/blue_screen_view.html
(Download Links at the bottom of page)

Send what the last few reports say when you open the program.
Should look like this - http://www.nirsoft.net/utils/bluescreenview.gif

ForeverMore · Jan 7, 2015

There's nothing in my minidump folder, probably because I use one of those programs that cleans up your PC, so I can't tell you what my crash logs say.
But my PC hasn't crashed for a while now, after scaning it with Malwarebytes and removing alot of malware it seemed to fix the problem. But if not I'll post here again, hopefully with info from my crash log.

HaffaWaffle · Jan 7, 2015

Make sure when you are using those cleaning programs like Ccleaner, to uncheck the option to clean memory dumps. This will help you in the future if your PC gives you the BSOD and you can view your log files in BlueScreenView.

ForeverMore · Jan 7, 2015

My PC just crashed again showing the BSOD, but when I got back to Windows and looked in the Minidump folder it was empty even though I didn't clean the PC.

HaffaWaffle · Jan 7, 2015

When you see the BSOD, do you see an error code at the bottom that looks something like "Stop: 0x000000EA (0x********, 0x********, 0x********, 0x00000001)"?

If so, try to copy the code and send it. The code can tell us if the crash is from a specific problem or file even.

ForeverMore · Jan 11, 2015

I've installed the Windows 10 Tech Preview on a separate partition and there hasn't been any crashes at all. There was probably a problem with my Windows 7 installation, I'm probably going to reinstall it when I need it again but right now I'll just use Windows 10.

ForeverMore · Jan 11, 2015

Oops, I accidentally picked one of the replies as a solution. Can that be undone?

HaffaWaffle · Jan 12, 2015

There should be an option to remove solution somewhere. Post this discussion on this thread - http://www.tomshardware.com/forum/id-2058366/remove-solution.html

And you could try a windows repair on the windows 7. If that doesnt work, then backup any data and reload the operating system. I would also check hard drive for any weak or damaged sectors.

ForeverMore · Jan 29, 2015

Here is a screen shot of my BSV.
These crashes happened on Windows 10 so the problem isn't the OS, I'm thinking it's my RAM.

http://s16.postimg.org/mvg1qcc4l/bsod.png

HaffaWaffle · Jan 29, 2015

ForeverMore :

See this thread with the same problem, http://www.tomshardware.com/answers/id-2209014/bsod-ntoskrnl-exe-windows.html

Try taking out all but one stick of RAM and see if it blue-screens, Then keep switching out the RAM until you find the bad stick. Replace bad stick with same size and speed of RAM.

ForeverMore · Feb 3, 2015

I just did that but didn't find anything wrong, is there any other hardware that could cause that problem?

HaffaWaffle · Feb 5, 2015

Make sure you have installed all service packs and the latest video device driver from your manufacturer's website. Also if you got your driver from a windows update, remove it and get it from the manufacturer's site. Other causes can be if you have multiple video outputs, one of the outputs could be faulty. Try using using one monitor and going through testing each output.

ForeverMore · Feb 5, 2015

*sighs*
This is so tedious and the only solution I can see is to get a new PC.. which is a problem.. cause I have no money............

HaffaWaffle · Feb 6, 2015

This is the process if you don't have the money and seeing as i'm the only one trying to help, that doesn't help either.

Other solutions to the ntoskrnl.exe BSOD are just making sure ALL drivers are up to date including BIOS or either a motherboard replacement.

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