- Dec 18, 2014
- 7
- 0
- 4,510
Hello all, I'm new to the forums and to custom building PC's. This is my first personal project and I knew going in that I might run into some issues due to my inexperience.
To start off, the good thing about my PC is 95% of the time, it functions great. If I can get to the Desktop without any issues I can play games like Far Cry 4, run Pro Tools and other intense software, for hours and hours without any problems BSODing, overheating, or crashing. (some GPU coil whine when playing games, but no louder than the fans!)
I've run Memtest86, EVGA OC Scanner, and other Performance Benchmarks, sometimes for hours and hours, and have never had a hardware failure, Temps are always around 35C or lower when idle and they never go above their respective thresholds. The parts used are listed in the following link...
https://pcpartpicker.com/user/musicman86/saved/WhDQzy
The bad is I've been dealing with multiple issues since I first booted up the computer and installed Windows 8.1. Two of which I haven't been able to resolve.
Initially, upon booting up Windows from Sleep-Mode or from Powered-Off, several problems were typical.
The biggest problem was the display would checkerboard at the Login Screen, and I would have to reset the PC where it would sometimes fix itself. I'll provide a picture for reference. I think this was due to a conflicting BIOS settings in regards to the "initial GPU" source where the Native Intel Graphics and the Dedicated 970 GPU were both active. I have since changed that setting and haven't seen the checkerboard artifacts since.
So that, i think, is resolved thankfully.
The issues I am dealing with at the moment still revolve around the Sleep Mode. Upon waking, sometimes the computer will BSOD, restart, and a dumpfile is created (which I'll post below). This will happen occasionally, and occurs whether I put the PC to sleep while Logged Out or Signed In.
The dumpfile says it has something to do with "nvlddmkm.sys", which is an EVGA 970 Driver, and it might also have something to do with how long the computer has been asleep. Though I'm not entirely sure about that last part.
The second part of this issue is, if I put the computer to sleep while Signed-In and then wake the computer, if it doesn't happen to BSOD, the desktop will show up, icons will be there, but opening any kind of folder or right-clicking anything on the task bar, if I highlight anything at all, it all shows up as black.
This never happens if I Log-Out before putting the PC to sleep.
I have searched online for others with similar problems but couldn't find anything anywhere.
Right-Clicking on the Desktop will show the pop-up options for half a second, but will then black-out.
I can still click on things within the blackness, the mouse will "finger" over a link, but it's just a guess as to what it is...
On the taskbar, it says my Ethernet is Disconnected, but Chrome [eventually] un-blacks itself and I can still browse the internet.
I have a picture for reference.
I have updated windows, my GPU drivers, my Intel Drivers, as well as my BIOS, and am still dealing with these issues.
Anyone else think the blackness and the BSOD's are related, in that they both have something to do with the "nvlddmkm.sys" error? Curious as to what you guys have to say about that...
I've also run maintenance and used WindowsDiagnostics in an attempt to resolve the sleep-mode issue. Didn't work.
I have run clean re-installs of my GPU drivers. I've Changed PCI slots from x16 to x8. So far, none of this has worked for me, I'm not sure exactly what I'm supposed to do and would appreciate some help.
I have linked the two pictures of the Checkerboarding, as well as the Black-outs, and will make a second post for the dump-file reports.
Lastly, would calling EVGA Tech Support be worth trying? I'm starting to wonder if my 970 is messing up, or perhaps they might know what's going on.
Thanks in advance, and sorry for the long post...
Checkerboard:
Black-Out:
As you can see, the Action Center is opened and blacked out. The taskbar pop-up is blacked out. And the start button blacks out when I hover over it with the mouse.
To start off, the good thing about my PC is 95% of the time, it functions great. If I can get to the Desktop without any issues I can play games like Far Cry 4, run Pro Tools and other intense software, for hours and hours without any problems BSODing, overheating, or crashing. (some GPU coil whine when playing games, but no louder than the fans!)
I've run Memtest86, EVGA OC Scanner, and other Performance Benchmarks, sometimes for hours and hours, and have never had a hardware failure, Temps are always around 35C or lower when idle and they never go above their respective thresholds. The parts used are listed in the following link...
https://pcpartpicker.com/user/musicman86/saved/WhDQzy
The bad is I've been dealing with multiple issues since I first booted up the computer and installed Windows 8.1. Two of which I haven't been able to resolve.
Initially, upon booting up Windows from Sleep-Mode or from Powered-Off, several problems were typical.
The biggest problem was the display would checkerboard at the Login Screen, and I would have to reset the PC where it would sometimes fix itself. I'll provide a picture for reference. I think this was due to a conflicting BIOS settings in regards to the "initial GPU" source where the Native Intel Graphics and the Dedicated 970 GPU were both active. I have since changed that setting and haven't seen the checkerboard artifacts since.
So that, i think, is resolved thankfully.
The issues I am dealing with at the moment still revolve around the Sleep Mode. Upon waking, sometimes the computer will BSOD, restart, and a dumpfile is created (which I'll post below). This will happen occasionally, and occurs whether I put the PC to sleep while Logged Out or Signed In.
The dumpfile says it has something to do with "nvlddmkm.sys", which is an EVGA 970 Driver, and it might also have something to do with how long the computer has been asleep. Though I'm not entirely sure about that last part.
The second part of this issue is, if I put the computer to sleep while Signed-In and then wake the computer, if it doesn't happen to BSOD, the desktop will show up, icons will be there, but opening any kind of folder or right-clicking anything on the task bar, if I highlight anything at all, it all shows up as black.
This never happens if I Log-Out before putting the PC to sleep.
I have searched online for others with similar problems but couldn't find anything anywhere.
Right-Clicking on the Desktop will show the pop-up options for half a second, but will then black-out.
I can still click on things within the blackness, the mouse will "finger" over a link, but it's just a guess as to what it is...
On the taskbar, it says my Ethernet is Disconnected, but Chrome [eventually] un-blacks itself and I can still browse the internet.
I have a picture for reference.
I have updated windows, my GPU drivers, my Intel Drivers, as well as my BIOS, and am still dealing with these issues.
Anyone else think the blackness and the BSOD's are related, in that they both have something to do with the "nvlddmkm.sys" error? Curious as to what you guys have to say about that...
I've also run maintenance and used WindowsDiagnostics in an attempt to resolve the sleep-mode issue. Didn't work.
I have run clean re-installs of my GPU drivers. I've Changed PCI slots from x16 to x8. So far, none of this has worked for me, I'm not sure exactly what I'm supposed to do and would appreciate some help.
I have linked the two pictures of the Checkerboarding, as well as the Black-outs, and will make a second post for the dump-file reports.
Lastly, would calling EVGA Tech Support be worth trying? I'm starting to wonder if my 970 is messing up, or perhaps they might know what's going on.
Thanks in advance, and sorry for the long post...
Checkerboard:
Black-Out:
As you can see, the Action Center is opened and blacked out. The taskbar pop-up is blacked out. And the start button blacks out when I hover over it with the mouse.
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