WD Caviar Green External Hard Drive Problem

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Numaticin

Reputable
Jan 5, 2015
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I accidentally dropped my External Hard Drive because I am clumsy, but the usb connection port broke. I attempted to mount it on my PC to save to data using the SATA ports but that requires me to format the disk and I would very much like to keep the information on it if at all possible, as it is my backup drive I do not have any more backups. Is there any way to either mount it without formatting the hard drive (I think the current format is mac os journaled as it was the backup drive for my mac book pro) or get a new adapter for it without having to buy a new external hard dive and pulling it apart? I'd appreciate any help.
 
Solution
Darkbreeze
Removing the drive from it's current USB enclosure and connecting it to the PC via an internal, or an external, SATA port should NOT require that it be formatted. If the drive refuses to be recognized then it is most likely damaged. Try it on another SATA header if there are others available. If you have multiple SATA controllers, determined by whether some are different colors, use one that is a different color than the one you are currently using. It's possible that if you have multiple controllers you may not have the drivers installed for the secondary controller which is why it's not recognized. That seems unlikely but try a different header anyhow.

If it still fails then the drop probably killed the drive. The WD blue and green...
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Darkbreeze

Darkbreeze

Retired Mod
Jun 24, 2014
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Removing the drive from it's current USB enclosure and connecting it to the PC via an internal, or an external, SATA port should NOT require that it be formatted. If the drive refuses to be recognized then it is most likely damaged. Try it on another SATA header if there are others available. If you have multiple SATA controllers, determined by whether some are different colors, use one that is a different color than the one you are currently using. It's possible that if you have multiple controllers you may not have the drivers installed for the secondary controller which is why it's not recognized. That seems unlikely but try a different header anyhow.

If it still fails then the drop probably killed the drive. The WD blue and green drives are notoriously susceptible to extreme conditions. Being dropped probably qualifies.
 
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Solution
SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
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Hey there, Numaticin!

I'm sorry to hear about the troubles with your WD Green drive.
Darkbreeze is right, the HDD shouldn't ask you to format, once it is internally connected with a SATA cable.
What you can do is try the drive on another computer and see if it will get recognized there.
Another thing you should do is test the drive using Data LifeGuard diagnostics tool, to check the SMART status on the HDD.
Here's a link to the utility: http://products.wdc.com/support/kb.ashx?id=UIb7Vd

Keep us posted with the results! Hope this helps. :)
SuperSoph_WD
 
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