Samsung 840 Evo SSD Slow & Freezes PC. Any fix?

ZN2012

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Apr 2, 2013
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Ok, so I upgraded *I think downgraded is more accurate here* to a SSD Drive. Samsung 840 Evo. I also upgraded my GTX 760 to a GTX 980 & am using a 40 inch LED TV as my monitor.


My pc has been freezing, loading slowly, oh so slowly.

Thinking it was a driver conflict, after no viruses showed, I reformatted my pc. Clean Install, Nothing but updates, Avast & Chrome & drivers installed.

Surfing the web freezes the entire pc every 1 if 5 or 6 pages.

Did I just get a crap luck SSD or is there a way to fix this?

120 mbps down & 40mbps up


Windows 7 Home Premium 64bit
My PC Specs
AMD FX-8350 Black Edition Vishera 4.0GHz (4.2GHz Turbo).
G1 Gaming GTX 980.
Cooler Master: Hyper 212 EVO
16 GB Corsair Vengeance Ram
GIGABYTE GA-990FXA-UD3 Mb.
XFX Pro 750 Watt.
Samsung 840 EVO 250GB(OS)
1 TB Sata HDD @ 7200rpm. (Storage)
500GB Sata HDD@ 7200rpm. (Storage)
23" LED full HD Monitor 40" full HD LED TV
 
Solution
More something of 3 people complaining about that ssd and a Marvell chip, dated from 2013. Which you might find one AMD based motherboards, but is not an AMD CPU issue. And seeing it was in 2013, these issues are likely to be resolved by a newer firmware.
It is frustrating to get a DOA or drive that fails quickly, but you are in the warranty period and should contact Samsung to RMA it.

ZN2012

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Apr 2, 2013
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The slow down is random. I currently have the other 2 disabled, and pages will freeze up at random/ When it works, it is fast, but it randomly freezes the entire pc.

I just found a Samsung 840 EVO Performance Restoration Tool and ran it, so going to see if that offers any change. Googling my issue seems that the entire lot of the 840 are completely foobar and need to have this tool ran. Some say it helps, others claim it doesn't.

I guess I got the drive from the crap firmware lot. Ill report back in a day or 3 if the tool fixed my issue.

 

ZN2012

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Apr 2, 2013
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If you own an AMD CPU AVOID THIS SSD Drive. It is 110% trash for AMD Owners. The drive itself may be great for intel owners, but if you own an AMD cpu, you stand a good chance of getting a trash drive. There is no fix that I can find.

The warranty expired 6 days ago. I have had this for 36 days. First & last Samsung SSD Drive I'll ever purchase.
 

ZN2012

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Apr 2, 2013
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What are YOU smoking? Did you sell me the device? It was bought from Newegg online on 11-30-2014
I can not RMA it as it expired on Jan 5th I did not think it was the drive that was faulty, I was assuming it was me, but after every test I could run, and googling, it is the drive.

No need to be ignorant and ask what people are smoking, when you do not have all the facts.
 

Palorim12

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Than call Samsung? The drive has a 3 year Manufacturer warranty.
 

ZN2012

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Apr 2, 2013
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Not refurbished. Brand new. And check out the user reviews on newegg, a ton of people with AM3 + chipsets having issues with this specific drive. Sadly, I did not see those reviews when I bought mine
 
More something of 3 people complaining about that ssd and a Marvell chip, dated from 2013. Which you might find one AMD based motherboards, but is not an AMD CPU issue. And seeing it was in 2013, these issues are likely to be resolved by a newer firmware.
It is frustrating to get a DOA or drive that fails quickly, but you are in the warranty period and should contact Samsung to RMA it.
 
Solution

ZN2012

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Apr 2, 2013
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Ok, Ill try and register on Samsung website and rma it. I also tried using their new firmware that came out in October, but has not fixed the issue.
 

Palorim12

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Faster if you just call them.
 

ZN2012

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Apr 2, 2013
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I actually fixed my own problem & for those who may have this issue. Here is what you do to fix it.

1. Restart the PC.
2. Enter Bios.
3. Change the SSD from ACHI to IDE.
4. Restart
5.Enjoy the SSD without the freezing of the pc. Been just over a day now, not once have I froze, where as before, it was non stop every 5 minutes.
 

Palorim12

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So it was probably an issue with AMD's AHCI driver.
 

gamer520

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May 18, 2015
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I get this exact same problem when I "upgraded" to my Samsung SSD. I have it set as IDE too. It freezes every here and there while browsing the internet or my folders, or sometimes using appliances like the calculator (never during a game, but I don't install my games on my SSD). It is deal able for me in every aspect except Editing in Sony Vegas which will freeze every 5 minutes. I have reformatted twice, it does not help. I have updated all the firmware, and even used the restoration tool Samsung gives for the 840. Still does not help. I have opened my computer, made sure all cords, ram, and everything else was connected properly. Did not help.

I will be installing my Kingston SSD when I get the chance, and I'll install my samsung 840 evo SSD on an intel computer for testing purposes to see if its just a bad SSD or not. These are the only fixes I can think of. Unless someone has something else for me to try. I really like the speed of my samsung 840, but the freezing is just too annoying.

My set up is:
CPU: AMD FX-8350 Black Edition Vishera 4.0GHz
MotherBoard: MSI 990FXA-GD65V2 ATX AM3+ Motherboard
SSD: Samsung 840 EVO (120gb)
HDD: Seagate Barracuda 3TB 3.5" 7200RPM Internal Hard Drive
Graphics Card: EVGA GeForce GTX 750 Ti 2GB Video Card
PSU: Corsair CX 600W 80+ Bronze Certified Semi-Modular ATX Power Supply
Cooler: Xigmatek GAIA SD1283 56.3 CFM CPU Cooler
 

Palorim12

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Did you clone or do a clean install?
 

Reflian

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Nov 28, 2015
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Old thread but posting my solution as it is rather specific and might help anyone still looking for a fix.

Windows 10 with MSI AM3+ mobo + samsung 840 evo

Kept locking up at seemingly random moments, event logs filled with errors.

IDE mode was already active in bios so no solution there. I downloaded updated drivers from AMD which refuse to install in windows 10 unless you manually update the SATA controllers from the device manager using the extracted amd folder. No change at all. Tried a bunch of other solutions -nothing worked. Then I remembered reading something about Samsung mentioning that the latest AMD ACHI drivers were ok. Emphasis on ACHI I suppose. So I did the opposite of what everyone is recommending: I enabled safeboot for the next restart (google it, otherwise it just bootlooped), changed to ACHI, disabled safeboot, and restarted. Still nothing, freezing and tons of errors. Checked device manager and it turns out the ACHI drivers used were microsoft's default again, changed it to AMD again, rebooted and... poof! errors gone, no more freezes.

TL;DR For windows 10 use latest AMD chipset drivers and ACHI mode, IDE mode can still give errors regardless. ACHI mode wont work with anything but AMD drivers, which you have to manually install.